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customers unable to view listing (error shows server down)

I have noticed an issue with one of my listings that may be impacting my sales.

 

https://www.ebay.com/itm/Genuine-Borg-Warner-AIRWERKS-S400SX-475-Turbocharger-171702-Assembled-in-US...

 

is sometimes viewable and other times is not.

On the mobile app it will say the listing has been removed, In my browser it will say the server is down.

other times it will open without issue.

several repeat customers have told me they have trouble finding or loading the listing again.

using Ebay's search tool and searching "171702" will usually show my listing at the top. When clicking on that listing it is hit or miss whether it will open or not.

 

does not seem to happen with any of my other listings.

 

any help or advise would be greatly appreciated

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customers unable to view listing (error shows server down)

Not sure what your customers may or may not be seeing, but currently I can view your item in Firefox, or by using the eBay app, without any difficulty.

 

Just a data point.

 

eburtonlab_0-1600126469263.png

 

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customers unable to view listing (error shows server down)

this is what I am getting, also using Firefox as my browser.

 

Thanks for checking eburtonlabScreenshot_2020-09-14 Error Page eBay.png

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