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    Buying

    Created May 5, 2026

    36 members

    13943 discussions

    Buying
                       
                                       
    • sbrannon

      sbrannon

      Changing payment method when paying with PayPal

      I have used PayPal for my eBay purchases for so long I can't remember using any other means. During checkout I used to be given the option of choosing the funding source I wanted to use. i.e. which credit card or bank account I wanted to use to fund the purchase. I no longer have this option and it is very annoying. Does anyone have any suggestions on how to get this changed back to the previous behavior? Thank you for taking the time to read this, and I look forward to your suggestions.

      yesterday at 8:46 PMlast reply 1 hour ago
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    • j624ma

      j624ma

      Same problem. Not accepting gift cards.

      This from several years ago. I'm having exact same issues! For the past few hours I've been trying to purchase an item with an eBay gift card I bought. Now, when I go to checkout, and type my gift card's code, the amount says it's applied (even the order total appears as $0.00), but when I click on "Confirm and pay", the site displays a message saying " Please check your payment details or use a different payment option. ". I purchased a gift card because I don't use Paypal. I tried looking for solutions in other forums (most were from a couple of years ago) and many people were having the same problem as me. Some suggested to select Paypal as the payment option, log in to a Paypal account, and then type the gift card's code, but it didn't work for me. Another person suggested creating a new eBay account and using the gift card with that account, but since eBay's recent policies on security measures, I can't purchase anything because of a "buying limit" and because the account doesn't have any feedback. I have checked the card's balance and it's still intact. Has anyone else who experienced this issue found a solution (aside of these) for this problem?

      1 year agolast reply 1 hour ago
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    • gab-1294

      gab-1294

      Checkout problems

      I’m new to eBay I’m trying to make a purchase I’ve verified my purchasing limits with the bank and verified my information why is my payment not going through

      2 days agolast reply 1 hour ago
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    • jalve

      jalve

      Seller asks me to cancel

      What are your thoughts on sellers that ask the buyer to cancel the purchase to get a refund because they don't have the item they sold? This is very frustrating when you have searched for a good deal for a long time and finally when you find it, it was too good to be true. Can you even leave negative feedback if you cancel?

      5 hours agolast reply 2 hours ago
      9
               
    • soh.maryl

      soh.maryl

      Remote Rural Zip Codes

      Can someone please exactly define what a REMOTE RURAL ZIP CODE is? Do I need to ask USPS?

      3 hours agolast reply 3 hours ago
      1
               
    • cocoapuff50

      cocoapuff50

      Weary Buyer on Carousel of Ebay

      Bought artificial flowers On June 26th and to this date of July 16 th have not received them . What I did get was three unavailable dates , first was till July 8 th , second was till July 13th and now third is until July 22 nd and so I canceled in between those dates with no response from seller , no flowers , and a denial from Ebay saying I waited too long , ugh ! Must wait till past July 22 nd and try for a full refund . What kind of nonsense is this ? Also seller store is closed or inactive I do not know which !!! I know this , my case is being handled so bad and taking way too long . I suppose some day I will get a full refund it just amazes me of all the hoops I have to jump through for this . Why ?????

      8 hours agolast reply 3 hours ago
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    • cryss09

      cryss09

      I can't buy a wanted item despite being able to ship to my country

      Earlier I made a post regarding this issue but no one responded, hoping for any help this time: the message said "unfortunately this item isn't available for purchase in your location" showed up when I went to checkout/buy item even though the item was stated it shipped to my country and the seller said I wasn't blocked from buying or otherwise, I don't get why. I tried checking out as a guest and same thing happened (it did to similar items that were able to ship too).

      5 hours agolast reply 4 hours ago
      4
               
    • denrawerewuoy

      denrawerewuoy

      What Is Moreinfo?

      I bought a gallon of atf, seller had reasonable, price, and feedback (97%). The shipping est was to arrive today. I first got an email from seller through ebay that the item would ship soon. Then I got an email from moreinfo that the sellers account had been taken over by a third party and that I should take up my missing payment with my payment (paypal). The item still shows awaiting shipment, and my money is out of my bank account. How do I approach this situation?

      yesterday at 10:33 PMlast reply 5 hours ago
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    • greydu1985

      greydu1985

      Seller is asking for my address via message on completion of purchase

      Hello. There were some items I was interested in purchasing but on reading the listing the seller stated the buyer would need to look out for a message from them. Rather than going ahead I messaged the seller to query what this was about and they explained they need my address because they do not own a printer. I also don't own a printer and for the last year that has not been a problem through simple delivery (private seller). Am I misunderstanding something here?

      6 hours agolast reply 5 hours ago
      5
               
    • 1classylaydee

      1classylaydee

      Handbag listings

      I have a question about handbag sales on eBay. I have been a seller and buyer since 2012. I have noticed for maybe a year or longer that many, many handbag listings do not include measurements any longer. Its very aggravating when you are trying to make a decision on buying a handbag and there are no measurements. Many times you have to contact the seller and ask them for the measurements. You don't always get a response. It was never like this when I first joined eBay in 2012. Is this just laziness on the seller's part? Has any one else noticed this.

      yesterday at 11:10 PMlast reply 6 hours ago
      2
               
    • flywelder

      flywelder

      seeking buyer help, against a seller selling faulty items and not honoring their warranty.

      I purchase a cordless tool battery from an eBay seller. who advertised that the battery came with a 5-year warranty. The battery I purchased failed with in under a year. the seller will not reply to my 3 messages I sent. I find no links for help with this issue on ebay's help pages, all the help is for the seller/merchant, and there is no link to ask eBay to step in on behalf of the buyer, but there is for the seller.????? How do I get ebay to step in and resolve this issue with the seller? I just want a replacement battery that does work or a refund. Does eBay have any rules for sellers about the wording of an item offered for sale. Such as advertising warranties, for products they are selling, and then not honoring that warranty? Is this not a form of fraud?

      yesterday at 7:18 PMlast reply 13 hours ago
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    • tombullard83

      tombullard83

      eBay Authenticity authenticated my item PRINTED SHIP LABEL but HAVEN'T SHIPPED IT... PLEASE HELP!

      I'm having issues getting my authenticate item shipped that is still in ebay's hands. So far eBay Authenticity Guarantee department has authenticated my item & immediately PRINTED shipping label on 7/13/2026 at 9:06am but HAVEN'T HANDED OVER TO USPS TO HAVE IT SHIPPED... PLEASE HELP! I purchased a card on 7/1/2026 so it got shipped to eBay Authenticity Guarantee... Item was finally Authenticated Mon, Jul 13 9:10am with a Shipping Label immediately printed off (Track# 9400140206486069418095). Since then it hasn't moved when it should've been handed over to USPS already on its way to me especially since NO HOLIDAYS recently. I don't want to wait another 5+ BUSINESS DAYS to be forced to open an Item Not Received Case bc my EXPECTED DELIVERY is 7/17/2026 and it OBVIOUSLY WON'T MAKE IT TO NEW YORK from California in 1 business day. I'm Very FRUSTRATED & I'm currently at my full-time job so I can't make/receive calls for customer service so I would like; TO EBAY: Hi, I am lodging a formal complaint regarding my Authenticity Guarantee order (Item # 407038078773 ). The authentication team approved the item and printed a USPS shipping label 3 business days ago (USPS Tracking # 9400140206486069418095) , but they are dragging their feet and have failed to hand my property over to the carrier. Because eBay currently possesses my item, the delay rests entirely on your department. Please escalate this ticket to a supervisor immediately to investigate the warehouse bottleneck and force a physical tracking scan."

      yesterday at 6:11 PMlast reply yesterday at 9:07 PM
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