Business Policy Glitch, Duplicate Return Policy Keeps Being Auto Generated With Same Settings
We switched our account to business policies a few months ago and after finally getting the auto generated shipping policies under control I have encountered a different reoccurring issue with the return policies this time. When using the web listing tool, if you hit "sell similar" it used to choose the most used return policy, in our case a 30 days free return money back policy. Now it seems to have glitched out and every time a listing is created using "sell similar" it will instead create a new return policy that has the exact same settings. I have tested this by reassigning the listings, deleting the old policy while keeping the tab for it open and it will generate a new number each time. It is also slightly more frustrating than usual because you're not allowed to manually create return policies with the exact same settings as an existing policy so when I try to change the autogenerated name, I am unable to save the changes to the name.
Is there any reliable way to fix this? I assume if I migrated all of the listings to the new policy it will also eventually not be detected and a third business policy will get created. It would also be annoying to migrate the return policy that has a majority of our listings in it because a handful would not be reassigned due to having open offers.