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    Payments

    Created May 5, 2026

    11 members

    4763 discussions

    Payments
                       
                                       
    • bryamoo_0

      bryamoo_0

      My Bank Acct is closed - Ebay sent funds to it...what next

      Hey Folks, Since I am unable to speak to a live support person at eBay and the Ai Agent online & inbound, is useless, what are some suggestions anyone of you that might have whom have had my experience. I sold an item and the funds were disbursed to a bank account I closed a few months prior. Do you know if the funds bounce and is kept on hold until I am able to update my payout options? I can't do that today as the funds have been scheduled to hit that closed account today. Appreciate any suggestions and/or input.

      2 hours agolast reply 2 hours ago
      4
               
    • dbau2044

      dbau2044

      lost payments

      sold 3 items did not receive payents i do not get any results ising AI

      yesterday at 7:14 PMlast reply yesterday at 8:15 PM
      1
               
    • scareking66

      scareking66

      Finding the split between two payment methods toggle button on the eBay app

      Hey everyone, my name is Zachary. I’m trying to place an order on the eBay app to purchase a Nintendo game boy console and a four pack AA batteries for the game boy. I am trying to split the order between two Mastercard gift cards. One gift card is worth $60 and the second one is worth $20 and the order I’m trying to place comes to a grand total of under $80, which means I would have plenty of money with the two gift cards. But I cannot seem to find the split between two payment methods toggle on the eBay app. Is there anyone on here that has had this issue before trying to find the split between two payment methods toggle that can help me navigate the eBay app to find it on my end on my iPhone? Any help with this is appreciated.

      yesterday at 12:34 AMlast reply yesterday at 12:46 AM
      1
               
    • cbel_83

      cbel_83

      Adding a payment option

      A buyer of mine received the package and was not satisfied, and wanted to send it back. Now that I have gotten it back, I have to send him the refund. It keeps saying I don't have a payment option when I try to add one, and it won't work over and over again.

      3 days agolast reply Jul 12, 2026 at 9:34 PM
      4
               
    • nut4barbie001

      nut4barbie001

      Delayed deposits now that ebay wants extra money to promptly pay sellers.

      Has anyone noticed how slowly ebay has become when depositing seller funds now that they've started to campaign for us to pay them extra to expidite them? Good thing I'm not in a major hurry but for some it must be incredibly inconvenient. Just wondering if anyone else has seen the difference.

      4 days agolast reply 3 days ago
      5
               
    • ilovelandonorris

      ilovelandonorris

      W-9 in the mail?
               

      I got a w9 form via snail mail to complete. But I don’t trust sending my personal info as I live in an area with mail theft. Can I complete it online? I haven’t sold in eBay for over 3 years and had forgotten about this account, what do I do?

      6 days agolast reply 4 days ago
      11
               
    • newtrip-3

      newtrip-3

      Payment dispute

      Hello, I recently sold an item on EBay, the buyer paid for the item and I shipped it out in a timely manner. The item was shipped via USPS, was delivered, and from what I onow was not damaged in any way. I received my money for the item from eBay. Now I received a payment dispute, the buyer is saying they do not recognize the transaction. It says the buyer is disputing directly with their payment institution. I provided EBay with my information showing the item was purchased, shipped, and delivered. I am waiting to hear something back. Anyone ever have this happen? I believe the buyer is running a scam, should I be concerned EBay may ask for my money back? Thank you for the help.

      4 days agolast reply 4 days ago
      4
               
    • zacherybanik627

      zacherybanik627

      Funds!!!!!

      I have an email saying my funds are available but for the life of me can’t find or figure how to get them

      4 days agolast reply 4 days ago
      6
               
    • peacock16.850

      peacock16.850

      Call me

      please have an agent call me. I haven’t some difficulties with payment and I need to have it resolved through an agency calling me [Edited by Moderator] thank you 

      5 months agolast reply 4 days ago
      4
               
    • yaesu20

      yaesu20

      Partial Refund Hangup

      I was offered a partial refund from a seller. I received a message with a link to accept. I did and then received an error. The seller says the refund shows successful, but I don't see any indication in ebay or paypal that it went through.

      4 days agolast reply 4 days ago
      1
               
    • redcat33blue

      redcat33blue

      Non-payment Strike

      This may be a multi-part question. Sorry in advance. I tried to buy an item and seller said they don't sell to buyer with 2 non-payment strikes in 1 year. I didn't know I had ANY strikes. Please give me step-by step instructions to find my strikes. (I got something from AI but can't follow it). QQQ When a seller cancels a sale for non-payment, is that an automatic strike or does the seller need to authorize it? QQQ Does eBay send a message when you get a strike? I usually pay promptly so this is new to me. Thanks for your help!

      2 weeks agolast reply 4 days ago
      4
               
    • telliott58

      telliott58

      I'm a new, first-time seller with a restricted account

      I'm a new, first-time seller with a restricted account and have no idea why or how to fix it. I have funds payout due to me on hold but don't know how to resolve the issue with eBay HELP please!!

      6 days agolast reply 6 days ago
      2
               
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