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Report eBay Technical Issues

Created May 5, 2026

23 members

9881 discussions

ridinghvpam
Faulty app
Page starts to load then goes blank
4 minutes ago
0
keagasn-0
Past 90 Days and items not delivered
I really need help with this. I keep getting pushed in circles in the automated help and there is nothing i can do to check on my item. The seller cant do anything and the item is constantly stuck in tracking. who can help me on this
2 hours agolast reply 1 hour ago
2
nimraijaz6
tracking not update and funds on hold
Hello, Order #: 17-14838-31704 This order shows "on its way" but USPS tracking 9400108106244294944212 clearly shows Delivered on July 11, 2025. eBay has wrong tracking UPS Ground Jul 7. Please update tracking to USPS and mark as Delivered. My funds are on hold. Please release them. you can also check my tracking status 9400108106244294944212 fom USPS Tracking I am seller Thank you
2 hours ago
0
robste4321
How can I speak to someone at eBay customer support?
my account have been locked i have been asked to provide profe that it is my account and so i did... iaperantly it wanst enogh so they told me i need to talk to live team mamber to help me and gave me the phone number.. " we need you to get in touch with eBay's Account Security Live Help Team via phone. We really need to ensure your account ownership, and we have to do a higher level of verification process through phone for your own security. Please call eBay's Account Security Live Help Team on XXXX." and so i did... but this stupid bot that keep answering say : we upgrading so we cant answer"...., or she keeps ask me why i calld and i cant seem to figure what to tell her so she will transfer me to a real human being... instand she keeps ask question and saying to transfer you to the right person tell me ur problem , after i tell her she says for help go to the web and hangs up... i need HUMAN help! what to do anyone know?
1 year agolast reply 12 hours ago
6
fun-stuff_9
Card
eBay won’t verify my card and I can’t buy anything. It just says cannot verify this card.
yesterday at 5:02 PMlast reply 15 hours ago
1
jj034
Gift Card Redemption Outage - This code can't be applied to your order
When trying to redeem a gift card at checkout the error " This code can't be applied to your order." appears.
1 year agolast reply 15 hours ago
4
gaz_mac
App keeps closing when I click on a search item
Every time I click on an item from the search page on my iPad, the eBay app closes. Why is this? If I make it a watched item, then clicking on it opens the item. I have the latest versions of iPadOS and eBay App.
2 days agolast reply yesterday at 8:35 PM
6
aurynanya
Item ready for pickup, but delivered already! HELP! No payout!
I sold an item that said the item was going to be delivered on a certain date, then it said the item was ready for pickup. The buyer RECEIVED the item at their home. I messaged them and they have no idea why the item says pickup. Now I wont get paid until it says delivered? The buyer already left me positive feedback. I don't know how to fix this. Please help. Aury
yesterday at 12:08 PMlast reply yesterday at 7:12 PM
3
7catsprinting
Seller Hub Missing most of the time
On one of our accounts the Seller Hub is missing most of the time. It just comes and goes randomly. It is not the browser or the cache, it is eBay loading. That same account is seeing the negative feedback jump on and off the 30 day for 2 months now as well. It seems like an account level glitch.

Jul 10, 2026 at 10:30 PMlast reply yesterday at 5:29 PM
3
lifttech2706
Promotional seller coupon not received
I got an offer for a promotion to start selling. I met all the terms of the offer and it has been 2 weeks since the item was sold and paid for. No coupon code has been sent. I contacted customer support 2x to resolve the issue and just get a runaround with no resolve. Ebay support is terrible!
yesterday at 3:46 PM
0
vw.nos
Get $10.00 off when you purchase in our app!
I don't have the app. I don't want the app. I will never download the app because you have harassed the daylight out of me with this popup. Never How do I get this to stop? It's been going on and on for months if not for over a year. Why do you insist on harassing me multiple times a day? I can't even tell you NO. Because if I could tell you NO that would put you on par with people they put in prison. You don't seem to understand. NO. I don't want $10! NO I don't want the app.

3 weeks agolast reply Jul 10, 2026 at 11:48 PM
37
99cobra
I need a dark mode!
This site appears to be missing a dark mode, which in some circles is considered an accessibility feature. I know there are 3rd party browser extensions to "add" a dark mode, and those same 3rd party apps require you let them have full access to your browser session in order to do that. I trust eBay, I trust Google (maker of my browser), I don't trust Joe-Blows-Chrome-Apps out of Podunk, Kentucky. Can you please add it? Late at night after being in dark mode for extended period I have gone to the bright (I'm on OLED screen!) eBay sight and my eyeballs blow out my backside! Please, I'm dying here, please add a dark mode! Oh, and I know there are other posts on this topic but I couldn't reply to any of them. Maybe because I'm a new-to-the-forums user? I've been an eBay member since 1999 and now 25-years later I finally have a problem. I'm not a "complainer", just a guy who needs to be able to read the screen without pain at night.
1 year agolast reply Jul 10, 2026 at 10:25 PM
3

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