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Report eBay Technical Issues

Created May 5, 2026

58 members

10571 discussions

Discussion
alaskana
910 View listings
"Checking your browser before you access eBay" hangs on Firefox/mac.
When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Firefox 138.0.4 on a mac laptop using OS 15.5. I don't have this problem with the Safari browser, only with Firefox. This has been happening for a few days now. I can't bid on what I can't see.
1 year agolast reply 4 hours ago
25
Discussion
msque008
2011 View listings
"Undelivered" tab would be useful
Every month I purchase a very large number of items on eBay of at least 50 and sometimes over 100. Why do we not have an "undelivered" tab on the purchases page? I know there are a lot of you out there that would enjoy clicking a tab to see the "undelivered" items from several week back. It is very difficult to scroll through the large number of purchases that I make. EBay doesn't have a way to make helpful recommendations. Or, is there a way that I do not know about?
6 hours ago
0
Discussion
r65rf_95
12 View listings
Not able to list screen is stuck on steps 1,2,3
Not able to list screen is stuck on steps 1.2.3,
6 hours ago
0
Discussion
ilovethesmellofbiddinginthemorning
119 View listings
Anyone else seeing Seller Hub > Research Products not being updated with the most recent sales?
This happens from time to time where the sold items shown get progressively less and less until it completely stops updating with any sold results. Anyone else notice this with the categories they follow?
Oct 14, 2026 at 9:02 PMlast reply 13 hours ago
9
Discussion
sonomaresale
16985 View listings
Error Purchasing Return Label Through eBay
'Confirm Label' button stays grayed out and am unable to purchase a label for this return.
yesterday at 10:38 PM
0
Discussion
jetmaster231
59 View listings
Shipping provider changed after putting in package dimensions
When shipping out an order, I choose FedEx and then enter the dimensions, but after I save the new measurements it changes the provider to USPS. This has caused me to buy 3 USPS shipping labels when my shipping department only supports FedEx, so I have to make time throughout my workweek to get it to the post office. Very frustrating!
yesterday at 2:31 PMlast reply yesterday at 8:31 PM
2
Discussion
weststocks
1577 View listings
Missing item descriptions?
eBay seller
I can see my item descriptions on my desktop computer but they have disappeared from my cell phone. How do I fix this?
6 days agolast reply yesterday at 6:41 PM
8
Discussion
l008com
250 View listings
No Email from eBay
I am not receiving any email from ebay. Furthermore, every attempt at using their help system just sends me to an AI dead end, with no actually way to contact anyone for help. At first, I thought it was just sold item emails that were not coming in, when I missed to separate sales. But then I realized I am getting NO emails from ebay at all. When I buy or when I sell, its radio silence. The email in my profile is correct. My notification preferences are set to send me emails for a whole slew of different things. There is no ebay mail in my junk mail folder. There is other email from other sources in my inbox, so I know the address is working. Any ideas how to fix this? Else I'm going to keep missing sales since I don't get any notifications. Please don't suggest i "just use your phone", I don't do ebaying on a tiny phone screen and I'm not going to start. ALSO , i DO get emails from the ebay partner program still. But nothing from "regular" ebay about buying or selling.
Sep 18, 2026 at 9:44 AMlast reply yesterday at 6:13 PM
8
Discussion
catwirk
683 View listings
clicking on links from Google Search return an error page
Technical Issues
When I click on a link from Google Search, I reach an error page. This also happens sometimes when I try to log in to eBay from this URL: https://pages.ebay.com/welcome-to-ebay/ Here are two error messages I got today: 0.ae3a2f17.1791995411.159b4917 0.a93a2f17.1791995496.113c5c5 I am using Firefox 115.43 0esr (64-bit) on Windows 7.
2 days agolast reply yesterday at 5:30 PM
3
Discussion
scorpiontrading71
16706 View listings
Dark screen on my active listing going thru my eBay sellers page.
For the last three or four days when I go to my eBay seller page and click on active listings. The page starts to load and then gets a dark color over it and starts to glitch out. It will not let me change any info or see any of my listings. I have tried multiple computers all have the same results. My sales also went from pretty good to zero. This has not ever happened in over 18 years. Was this problem also effecting people being able to buy my products. It sure seems so.
2 years agolast reply yesterday at 3:46 PM
6
Discussion
urban_picker
129857 View listings
Pictures Not Loading...
All of the sudden a few minutes ago pictures stopped uploading to drafts and only half of the pictures are loading when looking up items on ebay
1 year agolast reply yesterday at 3:02 PM
61
Discussion
bigbtra-38
3783 View listings
Error Generating Label -Ongoing 1 year+
So i've called and bothered seller support so much at this point i've decided this issue will just never get fixed. Buying shipping for an item that requires a hazmat declaration, USPS insurance and a signature creates an error message saying error generating label. I call support each time this happens and get the same answer, they're updating my ticket and notifying the correct team. This has been going on for over a year now. So on my more expensive items I either have to use Shipcover (yuck!), not require a signature (not an option), or don't declare my hazmat (not an option). So I find myself buying shipping on pirateship instead which isn't much better. This has been ongoing for over a year now. Again can't generate labels when using USPS Insurance, a Hazmat Declaration (lithium batteries) and a signature.
yesterday at 2:41 PM
0

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