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    Discussions
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    eBay Developers Program

    Created May 5, 2026

    33 members

    183 discussions

    eBay Developers Program
                                       
    • Discussion
      hustlehausstore

      hustlehausstore

      3View listings
      Developer login fails after password reset, unable to access support tickets

      Hello, I need help accessing my eBay Developers Program account. I received the password reset PIN and completed the reset on 12 September 2026. Signing in with my developer username and new password still returns “The user name and/or password for Developer account is incorrect.” I tried Chrome and Microsoft Edge, manually entered the new password, and completed human verification. Both browsers return the same error. Technical Support redirects me to the developer login, preventing me from opening a ticket. My regular eBay account works for this community forum. Please advise how to contact the account access team for investigation. I will provide account details through a private support channel. Thank you.

      yesterday at 6:31 PM
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    • Discussion
      aryoyu_94

      aryoyu_94

      0View listings
      Developer account suspended – reactivation request for ARCPrivusAIMadre

      Hello eBay Developers Program Support, I am requesting assistance with the suspension of my developer account, username ARCPrivusAIMadre. I am developing ARC Privus AI Madre and ARC Commerce Autopilot, and I would like to use eBay's official APIs in a compliant manner for legitimate product discovery and affiliate-commerce functionality. My registration email was successfully verified, but my developer account is currently suspended. I attempted to submit the reactivation request through the Developer Account Support page. The human verification (hCaptcha) completes successfully, but after submitting, the page returns to the same form and the process repeats, so I cannot confirm that the reactivation request is being received. Could an eBay Developers Program representative please review the status of my developer account and advise me on the steps required to reactivate it? I am willing to provide any additional information required and to comply with eBay's API terms and policies. Thank you for your assistance.

      yesterday at 2:37 PM
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    • Discussion
      aryoyu_94

      aryoyu_94

      0View listings
      Developer account suspended – reactivation request for ARCPrivusAIMadre

      Hello eBay Developers Program Support, I am requesting assistance with the suspension of my developer account, username ARCPrivusAIMadre. I am developing ARC Privus AI Madre and ARC Commerce Autopilot, and I would like to use eBay's official APIs in a compliant manner for legitimate product discovery and affiliate-commerce functionality. My registration email was successfully verified, but my developer account is currently suspended. I attempted to submit the reactivation request through the Developer Account Support page. The human verification (hCaptcha) completes successfully, but after submitting, the page returns to the same form and the process repeats, so I cannot confirm that the reactivation request is being received. Could an eBay Developers Program representative please review the status of my developer account and advise me on the steps required to reactivate it? I am willing to provide any additional information required and to comply with eBay's API terms and policies. Thank you for your assistance.

      yesterday at 2:37 PM
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    • Discussion
      mjautoparts-1

      mjautoparts-1

      0View listings
      Developer account rejected – need help getting application reviewed

      Hi, I’m hoping someone from the eBay Developers Program team can help me with my developer account/application. I’m a UK sole trader operating as MJAutoParts, and I’m developing my own internal inventory and listing management software for my vehicle parts business. The intention is to use the official eBay APIs to manage my own eBay listings and inventory more efficiently. My developer account/application has been rejected, and I’m struggling to understand exactly what needs to be corrected before it can be approved. I’ve already been in contact with eBay Customer Support, who advised me to contact the Developer team directly. I’m happy to provide any additional business information, explain the software and its intended use, or make any required changes to my application. Could an eBay Developer Program representative please review my account or advise me on the specific reason for the rejection and what I need to do to resolve it? I would also appreciate it if there is a way to speak directly with someone from the Developer team, as I’d like to get everything set up correctly and in accordance with eBay’s requirements. Thanks in advance for any help. Martin MJAutoParts

      yesterday at 9:57 AM
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    • Discussion
      chi._777

      chi._777

      7View listings
      Sandbox Test User registered successfully but user is not found

      Hello, I am experiencing an issue with eBay Sandbox Test User registration. The registration form initially returned: "Unknown Exception" Later, the registration page displayed a successful registration message for: TESTUSER_seller-chiaki01 However, the user cannot sign in to the eBay Sandbox. The Sandbox sign-in page returns: "This password is incorrect." I also tried the official Sandbox User Password Reset tool, but it returns: "Sandbox user not found" So the registration page reports that the Sandbox Test User was created successfully, but the Sandbox login and password reset systems do not recognize the account. This is blocking OAuth Authorization Code testing for my Sandbox application. My Sandbox application keys, RuName, OAuth Accepted/Declined URLs, and Privacy Policy URL are already configured. My application successfully reaches the eBay Sandbox sign-in page. I also tried to submit a Developer Technical Support ticket, but the support portal currently returns: "Failed to create CRM incident. Incident path not found." Could someone confirm whether this is a known Sandbox provisioning issue, or advise how I can create a working Sandbox Test User? Thank you.

      yesterday at 3:05 AM
      0
               
    • Discussion
      bjmark-3

      bjmark-3

      0View listings
      Account rejected

      My account was rejected and I tried the Developer forum and filled out the form and never heard anything at all. Didn't even get an email that the ticket was received.

      yesterday at 2:17 AM
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    • Discussion
      br-875227

      br-875227

      0View listings
      Permission Request Pending 5+ Days - Keyset Expansion request (

      Hello, I submitted a request for additional keyset permissions / Application Growth Check exactly one week ago for my production environment. The application status is currently stuck in "Updated." Ticket URL: https://developer.ebay.com/my/support/tickets/c8666a0d-36aa-f111-aaac-6045bda95326?contactId=caeb7b71-35aa-f111-aaac-6045bdff416d My developer account username is wargametrader and the Application ID is WargameT-WargameT-SBX-ff605e695-c2fe3b76 . Could a moderator please look into this or escalate it to the compliance team? Our launch timeline is currently blocked, and we need this immediately. Thank you! Details below: Wargame Trader ( www.wargametrader.com ) is building a multi-channel commerce platform for tabletop game sellers. The application synchronizes inventory, listings, orders, and fulfillment data between eBay and the seller’s Wargame Trader store, with support planned for additional sources like Shopify, WooCommerce, etc. A seller authorizes the application to access their eBay account. The application then consumes eBay data and notifications, converts them into source-agnostic business events, and synchronizes the seller’s inventory and orders across connected sales channels. We are requesting an additional keyset because the existing keyset cannot currently authorize the eBay listing and notification capabilities required for this workflow. In particular, authorization attempts requiring the listing scopes return invalid_scope, and the existing keyset does not provide the necessary permissions for the listing notification flow. We require near-real-time behavior for reliable multi-channel inventory synchronization and prevent overselling, reduce manual reconciliation, and keep product availability consistent across marketplaces. The requested keyset would allow us to use the appropriate least-privilege seller authorization and event-notification capabilities. The keysets we requested: https://api.ebay.com/oauth/api_scope/sell.listing.read https://api.ebay.com/oauth/api_scope/commerce.notification.subscription We need user-based Commerce Notification API subscriptions for the LISTING topic. The sandbox seller account is admin@wargametrader.com . Note that we will also need prod access for this soon.

      Sep 11, 2026 at 6:55 PM
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    • Discussion
      boxnookollectibles

      boxnookollectibles

      132View listings
      Account Registration was Rejected

      I tried to Register for my ebay Developer Program and I get this error when I try to login " Your account registration was rejected due to problems with the data provided or other irregularities. If you believe this rejection is in error, please see our FAQs and Contact Channels page or work with your eBay representative directly." I went to the Faq page and made an appeal but I have not got any response back. I have not received any email or reason for the irregularities in my data that I can correct. I have developed my own coin collection webapp and I need to create listings from my app. I need to know how I can reach the developer team to resolve this issue.

      2 days agolast reply Sep 11, 2026 at 11:50 AM
      1
               
    • Discussion
      zenkaitcgshop

      zenkaitcgshop

      35View listings
      Developer registration rejected ("data provided or other irregularities") — requesting manual review

      Hello eBay Developer Support team, My eBay Developers Program registration (developer username madeinekenzo) was rejected with the generic message "Your account registration was rejected due to problems with the data provided or other irregularities." I received no email and no indication of what data was flagged or how to correct it. Because the account is rejected I cannot log in, so the normal support channels are closed to me. I submitted the "My account registration was rejected" form on the Developer Account Support page on 10 September 2026. I am a seller on eBay.de , shop zenkaitcgshop, in good standing with no restrictions. I currently manage my listings with File Exchange CSV uploads and want to replace that with a proper listing tool — identify a card, price it, publish the listing. I will run it on my own account first, and may later offer it to other sellers, each connecting their own eBay account through the standard OAuth consent flow to manage their own listings. APIs I need: Sell Inventory (createOrReplaceInventoryItem, createOffer, publishOffer), Sell Fulfillment for order retrieval, and Browse for read-only price research. I will not resell or redistribute eBay data, and I will implement the Marketplace Account Deletion notification endpoint and comply with the API License Agreement. My developer registration used the same name and email as my eBay account, so I suspect an automated filter triggered in error. Could a Developer Support representative please manually review the registration, or tell me which field caused the rejection so I can correct it? Happy to provide any verification you need. @developer_support@ebay @developer-support@ebay.com Thank you

      2 days ago
      0
               
    • Discussion
      h.199_52

      h.199_52

      0View listings
      Developer account registration rejected — how can I get it reviewed?

      Hello, My eBay Developers Program account registration was rejected. When I sign in I see: "Your account registration was rejected due to problems with the data provided or other irregularities." When I try to register again, it says my username is already registered, so I can't proceed either way. I'm an individual eBay user. I only want to use the Browse API for personal, low-volume price research to help my own buying decisions — official APIs only, no scraping, following the API License Agreement. Could someone from eBay please tell me: 1) why my developer registration was rejected, and 2) what I need to do to get it reviewed / reinstated? Happy to provide my developer account details privately. Thank you!

      Aug 14, 2026 at 4:09 PMlast reply 2 days ago
      4
               
    • Discussion
      motogearoutlet26

      motogearoutlet26

      0View listings
      Developer application rejected

      My developer application was rejected some time last week. There was an option to appeal, or communicate with ebay developer program, but after entering my info, it said it would take about 2-3 days to respond to me. Not sure how many days it said but I believe it was 2-3. I haven't gotten any confirmation email or anything like that. Is there a phone number I can call directly?

      4 days agolast reply 2 days ago
      1
               
    • Discussion
      skrodlada26

      skrodlada26

      224View listings
      Rejected registration — manual review request

      I registered for the Developers Program and my account was rejected for "problems with the data provided or other irregularities," with no detail on what to correct. I'm a long-standing eBay member and seller in good standing. I'm requesting API access as an individual for a personal-use price research tool using the Browse API (read-only, low volume — no listing automation, no third parties). I'm happy to correct or verify any registration data — please tell me what flagged, or manually review my account.

      1 week agolast reply 2 days ago
      3
               
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