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When I click Place bid, the page turns gray and the bid does not go through.

Recently with Windows 7, using either Internet Explorer or Google Chrome, I will enter an amount then click Place bid and then click Confirm Bid--this also happens if do not type in an amount in the bid area and then click Place bid and on the next screen enter an amount and click Bid--and then the page will turn gray and the bid does not go through.  In fact, with the gray page, I cannot click on anything and I have to click the back arrow to get to a screen so that I can click on things.  This does not happen every single time; but when I wait until the last few minutes to bid and it does happen, I end up losing the bid.  I should also mention that when I click on the tracking numbers for a second time, the same happens, though not every time.  Tracking a package, I can click on View order details and then click on Show shipping details to find the tracking information; but with placing a bid, I am blocked from bidding and I am losing out on winning the item.  How can I stop this from occurring?

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