eBay

gshudhanshu · ‎06-18-2019

I am getting error :

We looked everywhere. WHENEVER I OPEN ANY PRODUCT PAGE!!!!!!!!!

It is happening from about 7-8 days, tried using different pc and different internet. + Cleared cached but still not working. It doesn't matter which product I open (Even for Sponsored products), every product shows WE LOOKED EVERYWHERE.

even can't contact the eBay via email. Here is the problem screenshot | http://prntscr.com/o2xmch

Can someone help me with this issue? Also I tried using my brother account + without logging it still getting issue

It will be really helpful if you can

- Buyer

berserkerplanet · ‎06-18-2019

That screenshot is unfortunately useless - we know what the eBay 404 error (page not found /
"We looked everywhere"page looks like.)

What you need to post is the URL of one of those "product pages" that is failing to load.

If you are clicking on a link to a listing page from a search result that is failing like that, instead of left clicking, right click on it and choose "copy link location" (or whatever the working is in your brand of browser) and paste that URL in a reply here.

Then we can look and see if it is mangled or maybe determine what might be happening.

eburtonlab · ‎06-18-2019

@gshudhanshu

Are you located in India?

Not sure what is up with eBay in India, but eBay apparently no longer supports domestic sales within India. In addition, many users in India have been complaining that many of the items they are searching for located outside of India cannot be seen within India. Following item links from search results often end in error messages such as you are seeing.

gshudhanshu · ‎06-19-2019

gshudhanshu · ‎06-19-2019

Yes I am located in Idna

they can't see as well? thats really big issue them. If they said that I think they have same issue as mine. We all see we looked everywhere message. For active listings.

I have attached links in berserkerplanet message for your reference.

berserkerplanet · ‎06-19-2019

All of those links loaded just fine for me, even when I changed my apparent shipping location to India, About half of the items you listed above do not ship to India, but that shouldn't affect them the way you describe (what that would do is prevent you from seeing those items in search).

You appear to be in the United States according to your profile information, and that MIGHT have something to do with this, but I think it is as eburtonlab said, you are running into an issue being in India. (just don't know what).

Time to call in those who can state something more definite: brian@ebay

gshudhanshu · ‎06-19-2019

I have set my preferred address as USA because I am a freelancer + buy stuff from eBay USA.
So do you know what can I do to avoid it? I really need to see product listings.

brian@ebay · ‎06-19-2019

@berserkerplanet wrote:
All of those links loaded just fine for me, even when I changed my apparent shipping location to India, About half of the items you listed above do not ship to India, but that shouldn't affect them the way you describe (what that would do is prevent you from seeing those items in search).

You appear to be in the United States according to your profile information, and that MIGHT have something to do with this, but I think it is as eburtonlab said, you are running into an issue being in India. (just don't know what).

Time to call in those who can state something more definite: brian@ebay

Hi @berserkerplanet & @gshudhanshu, there is actually a known issue that is causing this error to appear for some India buyers. While I don't have an estimated timeframe on when this will be resolved, I do know that our tech team is aware of and working to diagnose / resolve this.

Brian,
Community Team

gshudhanshu · ‎06-19-2019

Thank you! Hope it will be solved soon

gshudhanshu · ‎06-24-2019

Is it that big issue that it is not solved yet? (I guess it is been 1+ month still I am facing the issue!)

justforfun.2010 · ‎06-24-2019

ebay tossed internet explorer and opening with Google Chrome may resolve your issue.

eburtonlab · ‎06-24-2019

@gshudhanshu

I have recently seen a post from a user in India indicating that they had better results seeing items on ebay.co.uk rather than ebay.com -- that might be worth trying while you are waiting for eBay to address this issue.

gshudhanshu · ‎06-24-2019

Yes thats true, for me it works when I use eBay.ca and other sites than eBay.com but feel sad as supplier will think that I asked question in Canada and wants item to ship USA. and I am from India

gshudhanshu · ‎09-21-2019

Hi brian.t@ebay
I am really suprised that eBay still didn't solved the issue. It is been more than 3 month I asked the question in forum and you said ebay is working. I mean, it is not that big issue, which will take more than 3 Months so solve it?
If ebay had to make new site, I am sure it will take 1 month. Not more than that but you just need to fix an bug which is taking 3+ months.

Really not happy with eBay. I am really having hard time because of this bug.
- Shudhanshu