cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watched items in custom lists get deleted when deleting from default watchlist.

Watched items in custom lists get deleted when deleting from default watchlist.

 

Steps to reproduce:

Add item to watchlist.

Go to watchlist and select item, then add to custom list. (Can do this to multiple lists if desired)

Item can now be seen in both the default and custom list(s).

 

Now if I delete the item from the default list, what should happen is it gets deleted from the default watchlist, but not my custom list. However, it is deleting from all lists.

Message 1 of 20
latest reply
1 BEST ANSWER

Accepted Solutions

Watched items in custom lists get deleted when deleting from default watchlist.

This is still an issue, and I do not see it listed on the known bugs list.

 

I have a workaround but it's super annoying to do. Here's how I'm sorting my items:

 

1) Go to eBay in a PC web browser. Add items to watchlist.

2) In the same browser, add items to your custom lists.

3) Navigate to another eBay page other than your watchlist.

4) Open the eBay app, navigate to your watchlist and delete the items.

5) Refresh the watchlist (swipe down) until you see the items have been deleted from the watchlist page.

6) Due to another bug, you can't see your custom watchlists in the eBay app when the default watchlist is empty. So now go back to a web browser on your PC to manage your custom lists.

 

 

View Best Answer in original post

Message 11 of 20
latest reply
19 REPLIES 19

Watched items in custom lists get deleted when deleting from default watchlist.

This just happened to me. 60+ listings now lost to the ether. Coding needs to fix this.

 

A few days ago, there was a Warning (Confirmation) prompt that appeared when deleting an item from a Custom List, asking if I wanted to delete the item from all Lists. It appears that setting (delete from all lists) is the now the default when deleting items from the Watchlist, with no Warning (Confirmation) prompt.

Message 2 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

I deleted an item from one of my custom lists and saw the popup that offered to either delete from only the custom list or from all lists just as you described.

 

I have tried both ways, and in either case, the next time I try to delete an item from the custom list I see the same set of options, and they appear to work as they should to either delete from one list or all lists.

Message 3 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

eburtonlab:

 

One does receive the option to delete only the present Custom list or from all lists when deleting from a Custom list.

 

When copying an item from the Watchlist to a Custom list, then deleting the item from only the Watchlist, the action taken by the system is to delete the item from all lists with out an option to delete only from the Watchlist.

Message 4 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

When copying an item from the Watchlist to a Custom list, then deleting the item from only the Watchlist, the action taken by the system is to delete the item from all lists with out an option to delete only from the Watchlist.

 

That seems to be what is happening.

 

devon@ebay 

 

There seems to be a major bug in the way that items are now deleted from the Watch List, which is deleting those items from every custom list as well.

Message 5 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.


@eburtonlab wrote:

When copying an item from the Watchlist to a Custom list, then deleting the item from only the Watchlist, the action taken by the system is to delete the item from all lists with out an option to delete only from the Watchlist.

 

That seems to be what is happening.

 

devon@ebay 

 

There seems to be a major bug in the way that items are now deleted from the Watch List, which is deleting those items from every custom list as well.


Hey @eburtonlab! As of this morning I do not see any  sitewide tickets open on this. I will open a report on my end and recommend members reaching out to customer support to have a ticket open for their account. 

Devon,
eBay
Message 6 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

Thanks, devon!

 

Message 7 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

And Thank You, eburtonlab!

 

 

Message 8 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

Hope it's resolved soon! 

Message 9 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

Still not resolved. It just wiped out 3 different lists after spending a couple hours searching for items.

Message 10 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

This is still an issue, and I do not see it listed on the known bugs list.

 

I have a workaround but it's super annoying to do. Here's how I'm sorting my items:

 

1) Go to eBay in a PC web browser. Add items to watchlist.

2) In the same browser, add items to your custom lists.

3) Navigate to another eBay page other than your watchlist.

4) Open the eBay app, navigate to your watchlist and delete the items.

5) Refresh the watchlist (swipe down) until you see the items have been deleted from the watchlist page.

6) Due to another bug, you can't see your custom watchlists in the eBay app when the default watchlist is empty. So now go back to a web browser on your PC to manage your custom lists.

 

 

Message 11 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

This still needs to be added to bug tracking.

Message 12 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

Does anyone have any latest info about this procedure?  This is still happening.  Very frustrating and annoying.  Any news on whether this default setting will be restored to the previous where you could remove a listing that had ended from the watchlist without it being removed from your custom lists.  
That was a very useful feature to be able to refer back to what was listed previously.  

Message 13 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

This still seems to be an on going issue. I just had the same thing happen to me as well. It is very frustrating when you spend so much time looking for items and then can lose them in one click of a mouse. It has been very helpful to me over the years simplifying what I see on my watchlist and being able to sort out different items into custom lists so they can be removed from the default watch list. I really hope something can be fixed with it so it doesn't keep happening.

Message 14 of 20
latest reply

Watched items in custom lists get deleted when deleting from default watchlist.

     I have “somewhat” of a similar problem with deleted watchlist items. I was deleting a bunch of unwanted items from my default watchlist , and my hand slipped and I accidentally deleted ALL of my watchlist items (the “ Delete” and the “ Delete All” buttons are foolishly located practically right next to each other…which should not be the case unless there was a way to retrieve this info.)

     I found out tonight that there is literally NO  way to recover this (very important, necessary and time-consuming) information!  BUT, Ebay does offer an easy and convenient way to recover any and all deleted messages, which aren’t NEARLY as important to ALL users/buyers as the Watchlist info/items are!

Message 15 of 20
latest reply