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Verifying New Checking Account Problem

Having issues with Ebay verifying my new checking account.

I do not use online banking and I sent micro deposts to my new checking account and its still saying to update my account which I did. I just called my bank and they told me that the micro deposits did go to my checking account.

Do I have to go to my bank and get a copy of the micro deposts and then send them to you?

Need eBay phone number for help ?

Message 1 of 5
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4 REPLIES 4

Re: Verifying New Checking Account Problem

You have to put the amount of each micro deposit in to confirm them.

 

You will either need to go to your bank or go online to get the deposit amounts. 

Then put those amounts in to update your account.

 

There is no form to send in..

klhmdg  •  Volunteer Community Mentor
Message 2 of 5
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Re: Verifying New Checking Account Problem

@hopymax 

 

If you know the amount of the deposits, return to your MP account and enter the amounts there.

Have a great day.
Message 3 of 5
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Re: Verifying New Checking Account Problem

I click on the update account and this is what keeps on poping up.

 

go to Unfortunately we are still having trouble verifying your microdeposit amounts.
Next steps - Let's try another bank account to make sure you get paid, or you can use our bank sign-in method.

 

This is really insane.

 

Need to speak to someone.

Message 4 of 5
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Re: Verifying New Checking Account Problem

I just spoke to eBay customer service and was told that it may take up to 3 days for them to verify the deposits and if I still have any issues to call them back in 3 days.

 

I will give everyone a update in a few days.

Message 5 of 5
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