06-25-2018 09:18 AM
Maybe each of us with this problem should start own thread, maybe then somebody does something. OK, so again, views are not showing, I have items with 10 watchers and 0 views. When this info is pulled through API, it shows -1, not even zero (like some sort of argument True value)
Hellooouuuu? This is now going on for about 10 days (or at least this is when I noticed it)
So, whoever has this very same problem, don't reply to this thread, open new one and number it consequently, maybe we can get some attention then, who knows...
06-25-2018 02:11 PM
@classical-lps wrote:
Maybe each of us with this problem should start own thread, maybe then somebody does something. OK, so again, views are not showing, I have items with 10 watchers and 0 views. When this info is pulled through API, it shows -1, not even zero (like some sort of argument True value)
Hellooouuuu? This is now going on for about 10 days (or at least this is when I noticed it)
So, whoever has this very same problem, don't reply to this thread, open new one and number it consequently, maybe we can get some attention then, who knows...
Hi @classical-lps, we are working on these issues currently and will get a solution in place as soon as possible. I want to clarify that the view/watcher count this is a display issue and this is not affecting the data used to calculate your impressions. We apologize for the trouble and will be sure to add your username to our list of impacted users.
06-25-2018 08:44 PM - edited 06-25-2018 08:47 PM
@Anonymous
Thanks, this is helpful, at least to know this data is not lost and search position is not impacted by the issue. Please fix it as soon as possible because we are kind of "blind" now and our decision making proces depends on this feedback, among other things...
06-28-2018 09:59 AM
07-08-2018 09:18 PM
Unfortunately nothing has happened here. And even worse, it seems constant claim about backend database keeping correct value is/was false. On some of my items after couple of refreshes (through API) value shown is valid number, but certainly false, because some of these had greater watch count than a view count. And for some that I know will have high number of views system shows wrong number. It seems as if somebody started “manually” patching the system so that it shows some number irrelevant of the real impressions and this can turn into “Dieselgate”, faking numbers (if that's really the case) is never a solution! Either counts are lost and/or reset, either somebody is fixing the issue with the front end patch faking the numbers. Both is bad and frustrating. I hope eBay will compensate some of the loss through monthly bill?? Or is this too much to hope for? So, positions with Best Match can’t be right and sales are certainly down compared to similar periods of the year.
This now lasts for more than a month in our case and nothing has happened in the meantime, aside from some odd numbers shown after couple of refreshes or randomly.
07-08-2018 09:34 PM
07-09-2018 06:38 AM
Liars.
Ebay....it does effect "impressions" and /or searches. Sales down by 60% is not just a counter issue.
Liars and thieves.
I pay for a service that is not provided.
I want a refund.
You'd make me refund a buyer for service not provided.
2 sets of rules? Like Washington?
Looks that way. We know which side you support.
07-09-2018 06:39 AM
They lie.
It is impacted.
How's your sales????
07-09-2018 06:45 AM
Once again viewS are NOT SHOWING?????? How long does it take to fix this problem. Without Sellers you will not have Buyers. PLEASE FIX THIS - Takes the enjoyment out of selling.