Unable to use supplies coupon

[dtexley3]

When I click on the link in my email for quarterly supplies it doesn't give a coupon code.  The error message displayed in the place of the coupon is : "Currently unavailable, try again later!"  Tried this on 3 different computers with different browsers and mobile devices, all with the same result.

I need to order some boxes and would like to use the $50 coupon.

Bugs continue to abound, I'm beginning to wonder if it's worth all the hassle and cost for so little customer service for the sellers.

[Anonymous]

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@dtexley3 wrote:

When I click on the link in my email for quarterly supplies it doesn't give a coupon code.  The error message displayed in the place of the coupon is : "Currently unavailable, try again later!"  Tried this on 3 different computers with different browsers and mobile devices, all with the same result.

I need to order some boxes and would like to use the $50 coupon.

Bugs continue to abound, I'm beginning to wonder if it's worth all the hassle and cost for so little customer service for the sellers.

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Hi @dtexley3 - I've seen other reports of this earlier today and have forwarded it to our tech team to review. I'll add your user ID to the report and hopefully we'll have this resolved shortly. Please continue to try throughout the day and I'll keep you posted once I know more. 

[tildebooks]

  Hello, I am also experiencing this problem. No coupon code appears - just the error message to try again later. Any updates on this issue?

  Thank you very much!

[Anonymous]

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@tildebooks wrote:

  Hello, I am also experiencing this problem. No coupon code appears - just the error message to try again later. Any updates on this issue?

  Thank you very much!

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Hi there! I just got word back from our tech team that they're investigating the issue. I don't have an ETA on a fix but I've added your user ID to the report as well. Keep checking on the discounts page for updates!

[883sporty4me]

I am getting the same message. how do I contact eBay to add my name to the list? thanks so much for posting!

[Anonymous]

was told all of new york was affected with this message, and they are working on it

[dtexley3]

Well I'm definatley not in New York (wrong coast) so it's more widespread than that.

[cattail_corner]

We're in Florida and having the same problem.

[Anonymous]

Thanks for letting me know! I'm adding users to the report as I see them here on the boards. I still don't have an estimated fix time but I'll keep everyone updated as I know more.

[parts_rescue]

Please add me to the list of affected users. Thanks.

[Anonymous]

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@parts_rescue wrote:
Please add me to the list of affected users. Thanks.

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You've been added! 

[sarandipitybay]

I am also unable to access my coupon code. Please add me to the list.

Thank you Heidi!

[lilymay906]

Please add me to the list.  I am receiving the same error message that the coupon is unavailable.  I'm in Ohio.

Thank you.

[hawg-gnarly]

Having same issue

[dtexley3]

Maybe instead of sending out another email (just received) reminding me to use my quarterly coupon, you could send out a message regarding the error many are receiving and where to look for updates as to when it will be fixed!