cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to upload photos

Anyone else having trouble uploading photos?  I was posting yesterday, did two successfully, but while doing the third it would not upload my photos.  It get stuck in "blue circle" mode.  I have done nothing different.  I rebooted my system, even ran full virus checks and waited overnight and still cannot upload photos.  All formats and file sizes are within range, so I'm baffled.  Any ideas?

Message 1 of 14
latest reply
13 REPLIES 13

Re: Unable to upload photos

What browser and operating system are you using?  Edge?  Windows 10? 


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 2 of 14
latest reply

Re: Unable to upload photos

Make sure your software is up to date.


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 3 of 14
latest reply

Re: Unable to upload photos

I'm having the same problem as I see others are posting about it as well.

 

Sunday, I was listing items just fine then on about the 4th one, the problem began.  Nothing but a turning circle.  I switched browsers to no avail.  Rebooted multiple times to no avail.

 

I called eBay and the rep checked into it saying others were having the same problem and the techs are working on this issue.  It's been 24 hours already and still not fixed.

 

Message 4 of 14
latest reply

Re: Unable to upload photos

I am having the same problem today, 2/21/22.  I was able to upload some this morning, but later encountered problems.  I have tried two different browsers on my main computer and have the same issue with both.  I have re-booted my computer and tried it again.  I have tried the computer in the other room.  I have restarted my modem and have the same problem.  None of this makes any difference.  Usually I cannot get any to load, but once in awhile if I try to load just one, the bar will move across to 65% and stop, or to 100% and stop and the photo never completely loads.  Only once in awhile one photo will actually load, but trying to add more will result in the circles just spinning.  I'm pretty much convinced it is not something on my end.

Message 5 of 14
latest reply

Re: Unable to upload photos

I'm not the OP but have the same issues.  I've tried Edge and Chrome, and I've tried two computers both running Windows 10.  I verified my Internet is working properly.  Photos do not load.  I can't imagine it is with my equipment.  It worked fine yesterday and earlier this morning.

 

Message 6 of 14
latest reply

Re: Unable to upload photos

I only have problems uploading photos when my internet speed is challenged. i.e. My wife is doing a Zoom or there is a broadband issue.

Message 7 of 14
latest reply

Re: Unable to upload photos

Same problem here - I was in the middle up uploading 40 listings worth of photos and now I'm in a holding pattern - photo uploads 36% or 41% but then stops. Ebay mods - any update?

Message 8 of 14
latest reply

Re: Unable to upload photos

I'm back with one more comment...I found something that worked, but it's really odd.  I gave up trying to load the same photos I took earlier today and took new ones.  The new ones loaded perfectly!  It makes no sense.  Pictures were taken with the same equipment, but it seems if they were tried and failed, they were never going to work.  I discovered it by just picking another photo of something else taken recently that was already used in another listing, and that would load just fine.  I deleted that, and took a new photo much like what I had taken earlier today, and that worked, so I just repeated all the shots, and the new ones loaded fine.  If anyone knows why this makes sense, let me know.  Meanwhile, I need to make up for all the lost time today and get busy.

Message 9 of 14
latest reply

Re: Unable to upload photos

they load just fine on ETSY, but I can't get them to load here!

Message 10 of 14
latest reply

Re: Unable to upload photos

OK... so I figured a work-around.  it's a **bleep** shame that for all the money we pay eBay in fees that A) Their website malfunctions and worse, B) They offer no resolution.

I was able to get photos to upload but I had to ditch Chrome and use Mozilla Firefox.

Hope this helps and works as well for my fellow eBay sellers 🙂

Message 11 of 14
latest reply

Re: Unable to upload photos

tyler@ebay
eBay Staff (Alumni)

Hi there - there are several ongoing technical issues. Please review this post and consider contacting CS if you have not yet been added to the open tickets. 

 

Thanks!

Tyler,
eBay
Message 12 of 14
latest reply

Re: Unable to upload photos

I started to have problems about 90 minutes ago.  Prior to this, I was able to upload 4/5 items without any issues.  The problem is that the first two photographs will upload and then the 3rd photo and all others do not and just sit there.  This is EXTREMELY frustrating considering what we pay for this level of service.  WHEN will this be fixed?

Message 13 of 14
latest reply

Re: Unable to upload photos

eBay is having issues apparently.. same with me and a friend.

Message 14 of 14
latest reply