02-25-2021 08:36 AM - edited 02-25-2021 08:38 AM
The option to send a return shipping label doesn't appear. How do I complete a return, if I can't do that?
P.S. Please don't copy and paste eBay's return policy, I've read it all.
02-25-2021 09:23 AM
how did they request a return?? It should have been an option in that message (or automated) if so...
That seems to be the problem with the mess to day.
Check your payment method and see if you have been charged for a label...
02-25-2021 09:28 AM
@atlanicpawn
Is the buyer from the US?
If not, you won't be able to send them a shipping label.
02-25-2021 09:38 AM
They're in the U.S.
02-25-2021 09:39 AM
They did it without me involved. In other words, no message, except from eBay, telling me that they requested a return.
