Since when are we unable to contact eBay agents over the phone? Their automated messages are aggrivated to say the least and do not help. The help forums do not help with my issue. I have been selling for 30 years and have never had an issue getting in touch with eBay. Is this a new thing or a technical issue going on? My only option is to send them an email or continue to go rounds with their robots.
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
