Unable to edit phoos

[efda-dar]

For 11 years I was able to edit photos on my listings and now I can't.  Is anyone else having this issue?  TIA

[wastingtime101]

If you don't see a pencil icon, try clicking anywhere on the photo (except where the trash can is) to see if that opens the edit window. If it doesn't, try double-clicking the photo as that has worked for some.

[krazzykats]

Try a fast double click in the left bottom corner.

[knownobob]

This problem is real. I tried the above suggestions before adding this to be 100% sure. Here are more details of what I'm experiencing. 

Tonight I've been running into an issue when I update my variation listings. I can load all the photos I want. Update the prices and quantities. However, if I try to adjust any picture, rotate, brighten, etc, then all of the variation buttons go white (can't select), the picture won't allow revisions, and you have to leave the page and come back in order to work. So, as long as I don't want to adjust any photos I'm fine, but something is wrong. I am working in Chrome and restarted. The issue continues. Anyone else experiencing this? 

Most of my listings are variation listings including my top 50 selling listings. I know how to do variation listings and I'm doing nothing different than before. So, please limit suggested solutions to something besides the basics of doing a variation listing. Just ignore me if you think I'm not doing a variation listing correctly. Thanks. 

[onlygoodthingscanada]

Exactly same situation here, picture editing problem only with listings with variations. I tried double clicking, tried different computer, tried Chrome, tried Microsoft Edge, tried different internet provider, nothing helps.

Phoned ebay on Jan 4, they had no idea what I was talking about but promised to pass my message to IT people.

[wastingtime101]

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@efda-dar wrote:

For 11 years I was able to edit photos on my listings and now I can't.  Is anyone else having this issue?  TIA

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Is your problem specific to variation listings @efda-dar ? If so, I can confirm I'm seeing the same problem as @onlygoodthingscanada and @knownobob brought up.

eBay's been changing the variations set up what seems like every couple weeks, particularly the photos area. You may see the edit option reappear any day, but for now it's not there so your best option is to use a photo editor on your computer or mobile device (however you're managing your photos).

[44012]

This happens to me at least once a day like a glitch.

I save the listing to drafts, then reopen the draft and it is fine again and I can resume editing.

[wastingtime101]

Hey @efda-dar @onlygoodthingscanada .

Looks like eBay added the edit option back to variation photos. Just click the image and all the edit buttons appear.