cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to checkout - getting "We ran into a problem. Please try again."

Failing to checkout for the last few hours...

 

Anyone getting same?

Message 1 of 34
latest reply
33 REPLIES 33

Unable to checkout - getting "We ran into a problem. Please try again."

Yes

Message 16 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

this  was happening to me so I put items in my cart and was able to pay that way

Message 17 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

0 help from ebay so far. trying to get some items shipped  from USA to Canada but "we ran into a problem" at checkout page. Tried several different Cards. nothing worked

Message 18 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

trying to same item pay with debit card because can't prosses the payment  

Message 19 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

@hewawasampukavind0 

 

Users in Sri Lanka having problems paying for foreign transactions using a debit card should contact their banks to determine their foreign transaction limits:

 

https://www.cbsl.gov.lk/en/news/use-of-EFTCs-for-payments-in-foreign-exchange

 

 

Message 20 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Just got this error message... Any workarounds yet?

Message 21 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Yes. How am I going to purchase if I have the same problem like yours?

Message 22 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Yep. Same here.

Message 23 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

yes tried 6 times different cards, but no luck. Thanks

Message 24 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Is your seller registered in the US?

 

Are you able to complete a purchase using the eBay app or by going to ebay.ca and going through your Purchase History page there?

 

Message 25 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Hi,

I am also facing the same issue since 9th February. I contacted eBay, PayPal as well as my bank. Paypal and my bank both did a thorough review and said that there is no problem from their side. Notably, PayPal as well as card payments are working normally everywhere else. It is only on eBay that the payment is not going through. The problem lies with eBay. They have made some technical changes due to their managed payments. Try purchasing something from a seller with managed payments i.e. those also offering Google pay and Apple pay as payment options and chances are the payment will go through. This seems to be an eBay thing and eBay is not helping. To top it up, sharing of PayPal address is not allowed to make payment to the seller or for the seller to send invoice on PayPal. So you can see the listing but you can't purchase the item. Good job eBay!

Message 26 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Same here

Message 27 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Sounds like an ebay scam, f no wont use any thing other than paypal or debit.

F that google pay **bleep**

Message 28 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

Just tried to make a purchase but checkout not working 

Message 29 of 34
latest reply

Unable to checkout - getting "We ran into a problem. Please try again."

@bacherb09 

 

Just tried to make a purchase but checkout not working

 

Browser or app? Latest version?

 

Try another browser, or another mode: mobile, classic or desktop.

Message 30 of 34
latest reply