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Unable to Edit Photos of Listing Drafts

The edit icon has disappeared from my photos in draft listings. I can only add or delete photos and not do any edits. 

Message 1 of 11
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10 REPLIES 10

Unable to Edit Photos of Listing Drafts

This started for me yesterday. I clicked around the top and middle of the pictures and was able to pull them up to edit them. Took longer than usual. Not sure why the icon was removed. Very frustrating though.

Message 2 of 11
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Unable to Edit Photos of Listing Drafts

Experienced the same. Nothing is working right with listings. Tried changing everything on my end and still nothing. Ebay better get this fixed ASAP!!!!!

Message 3 of 11
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Unable to Edit Photos of Listing Drafts

Browser cleaned and updated? Tried an alternate?

Message 4 of 11
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Unable to Edit Photos of Listing Drafts

I am having same issue. Switched to another Browser but that did not fix the problem.

Message 5 of 11
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Unable to Edit Photos of Listing Drafts

I had the same problem. If you double click the pic you get the edit screen.

 

Message 6 of 11
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Unable to Edit Photos of Listing Drafts

eBay made changes to photos (again) yesterday. With the current version you have to click or double-click the photo to pull up the editor. The pencil icon was removed.

Message 7 of 11
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Unable to Edit Photos of Listing Drafts


@wastingtime101 wrote:

eBay made changes to photos (again) yesterday. With the current version you have to click or double-click the photo to pull up the editor. The pencil icon was removed.


Tagging in some posters that asked about this on the Ask A Mentor forum.

 

@emmajean-us : https://community.ebay.com/t5/Ask-a-Mentor/Photo-editing/m-p/34889201

 

@twinberroestreasures : https://community.ebay.com/t5/Ask-a-Mentor/edit-icon/m-p/34888173

 

@artgive @disneyshopper : https://community.ebay.com/t5/Ask-a-Mentor/Ebay-Photo-editing-tool-not-available-for-my-drafts-or-li...

 

@manieril : https://community.ebay.com/t5/Ask-a-Mentor/Editing-photos-in-listings/m-p/34887441

Message 8 of 11
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Unable to Edit Photos of Listing Drafts

Just wanted to say thanks so much. Not ideal, but at least this is a work around. Takes so long to click around, though. I did contact eBay on facebook and they have tech looking into it. I received another response on the chat that it was working as designed - ugh.

Message 9 of 11
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Unable to Edit Photos of Listing Drafts

Still unable to edit photos.  Work around does not work.  Hope eBay resolves this quickly, tremendous inconvenience!

Message 10 of 11
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Unable to Edit Photos of Listing Drafts

Hey Everyone, this has been fixed for me - can edit with just a click on the picure, no edit icon, but just a single click and it works!

Message 11 of 11
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