Traffic reports on seller hub frozen to specific date

[giorgoslontras1980]

My traffic reports are showing only up until the 24th of February. End date is not updating for the past two weeks+.

Even if i contacted eBay numerous times, the answers were like " oh, how odd, first time we hear about it " or " oh, it seems when we pull out your traffic reports there is a problem on our end also " and as usual, nothing fixed.

Anyone else have problems with those traffic reports?

[aqeeqsouq]

Same problem, i hope someone has solution for that>>>

[storefronttrader]

I am also seeing the same issue with the traffic not having updated since the 24th Feb. The impressions details seem to be a bit sporadic as well. I can only assume we just need to wait until whatever is wrong is resolved?

[obojoekn]

All of the data on my impressions page is changing regularly. Only the chart/graph isn't updating. 

[giorgoslontras1980]

The numbers are changing all the time randomly. Sometimes when i select a range from 1 to 24 (the frozen date...) it shows me 710 listing page views and sometimes 656. Totally random...Issues are pilling up for the past two weeks now, unfortunately...

[brian@ebay]

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@giorgoslontras1980 wrote:

My traffic reports are showing only up until the 24th of February. End date is not updating for the past two weeks+.

Even if i contacted eBay numerous times, the answers were like " oh, how odd, first time we hear about it " or " oh, it seems when we pull out your traffic reports there is a problem on our end also " and as usual, nothing fixed.

Anyone else have problems with those traffic reports?

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Hi @giorgoslontras1980, I looked into this and found that it is a known issue. Our tech team is looking into the matter. Thanks for reporting it!