The photo editing tool is not working correctly on Android phone.

[judy1503]

The photo editing tool "remove background" feature is not working correctly on Android phone. It has been like this for a few days. It is removing your image to solid white and making the background solid black. It is working correctly on desktop computer.

[valueaddedresource]

@judy1503  eBay community staff have responded about this issue here:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Background-removal-tool-completely-broken... 

[judy1503]

April 8th now and the tool has been completely removed from Android Phone. I hope that isn't the "fix" for this situation.

[wastingtime101]

Hi @judy1503 . eBay announced recently that they'll be rolling out even more background options for photos on mobile. The removal of the tool is temporary while eBay fixes whatever's not working.

[judy1503]

It appears to be working correctly today. Thanks for fixing this tool!

Judy