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Technical error ebay support failed to help

when ever i try to update tracking details on my clients account via user permission access .it says something went wrong please try again later .

i had reported this issue to their technical team also with char support team but no one is able to fix it yet . Screenshot 2025-02-07 202119.png

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Technical error ebay support failed to help

@digitaldenn This is a known tech issue. On the bottom right corner of the orders page click the ? icon, then report technical issue. In the comments box add:

 

ALERT15675 - MUAA user is unable to add tracking number to the order due to an error message, "Something went wrong while loading this page. Please try again."

 

Ask your client to do the same. The more people reporting, the higher an item moved up the fix list.

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