05-05-2022 08:22 AM
Seriously, this is ridiculous. How many sellers is this causing to leave?
I have had nothing but problems for a month now. I can't upload pictures or if I am lucky enough to get them in the listing and try to post, the app. Continues to upload and the final frustration is if it uploads, automatically it goes to drafts with all information deleted.
Beyond frustrated, I worked my butt off to get started and as soon as I get going and obtain the top rated seller badge with 100% 5 star ratings, the app. Acts up and business plummeted. This is a decent percentage of my business and I can't afford another month of this inability to fix a technical issue.
05-05-2022 12:21 PM
Contact eBay customer service with the below info and ask to be added to the open help ticket on this. The below info can be found in the pinned post on this board @randomthingz2day. The more people added to the ticket, the higher priority the issue will get in the fix queue.
eBay has been releasing app updates roughly every 2 weeks lately so hopefully you'll see this fixed when the next version is released.
Unable to list when using eBay app, keeps showing loading white screen and/or draft is not saving item details like photos (May 4, 2022)
Reference ID: ALERT13757
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