Store not showing product to customer

[wiszen]

Hi everyone, I’m having an issue where some of my products in my eBay store, Wiszen (https://www.ebay.com/str/wiszen), aren’t visible to buyers. I’ve checked my listings and settings, but everything seems fine. Has anyone else experienced this? Any advice on how to fix it would be greatly appreciated!

[selsa84]

Same here, store count has been off for a very long time. I don't think it's shown the correct number of maps in over a year

[ebooksdiva]

Your items are visible. 
Buyers don't want to buy what you're selling or rather drop shipping. 
I hope you have receipts for all those items you are selling, eBay will be asking for them as proof of ownership.

[wiszen]

What is the solution to it? even if I opened it through another browser it showed this.

[kensgiftshop]

You only ship to the US, so only buyers in the US will see your listings.

Looks like you're dropshipping from AliExpress, which is not allowed and will get you suspended.

[eburtonlab]

@wiszen 

You are registered in Cameroon, but your items only ship to the United States.

That means only users using a US shipping address to calculate their shipping estimates will be able to see the items in your store.

If that is not the issue, which items are not visible?

[wiszen]

I don't make use of AliExpress but Auto ds

[wiszen]

Okay but are you telling me the store has no problem and it okay?

[eburtonlab]

I see 71 items you currently have listed that ship to my location.

You do not have a store subscription[correction: you do have a store]; I am looking at this link:

https://www.ebay.com/sch/i.html?_ssn=wiszen&LH_PrefLoc=2

[wiszen]

I have subscribed on eBay for the store.
5$ for the starter plan which enable me to import250 products

[eburtonlab · Accepted solution]

I have subscribed on eBay for the store.

My mistake -- you do indeed have a store. Sorry about that!

eBay has changed the way that stores appear, and there is no longer a separate store link on the item page. Now the seller username leads to the store, rather than a separate link. When I did not see the link, I assumed that there was no store.

I see your store just fine:

https://www.ebay.com/str/wiszen

[kensgiftshop]

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@wiszen wrote:

I don't make use of AliExpress but Auto ds

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Just as bad.

Dropshipping from other retail sites is not allowed.

[kensgiftshop]

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@wiszen wrote:

I have subscribed on eBay for the store.
5$ for the starter plan which enable me to import250 products

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You could have listed 250 for free, once you're able to list that many.

[wiszen]

Now can i get customers to buy from my store?

[kensgiftshop]

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@wiszen wrote:

Now can i get customers to buy from my store?

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Look at your listing :

SSD Cover for PS5 M.2 SSD Extension Slot, PS5 SSD Cover Screw

Why would anyone pay $14.01, when they can go to Amazon, same place you're going to buy it from and buy it for $5.99?

Dropshipping from Amazon is not allowed.