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Store items disappear and/or are greyed out

A store that has items I am actively watching suddenly says it has no items for sale (when I know that it does). When I switch to store view the items show up but are greyed out, I can't click on anything. I prefer the items for sale list view because I can narrow my search but that keeps saying that there are no items for sale at all! 

 

list view: https://www.ebay.com/sch/shopmaterialworld/m.html

store view: http://www.ebaystores.com/shopmaterialworld

Message 1 of 9
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Store items disappear and/or are greyed out

I just realized that what I can't see is the auction items. It will show me the "Buy it Now" items (by viewing store) but when I try to view auction listings (all items for sale) it says 0 when in fact there are hundreds.
Message 2 of 9
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Store items disappear and/or are greyed out

I just looked at one of those listings -- it says they ship to the United States. You may not be seeing the listings as you are registered in Canada.

 

Perhaps they changed their shipping options recently. Or it may be a mistake.

Message 3 of 9
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Store items disappear and/or are greyed out

I have two addresses. My primary on ebay is US. I'm using ebay.com. I have seen the listings before, that's how I'm able watch items in a store that apparently has no inventory. The problem right now is that I can't see/search new listings. There's nothing there.

Message 4 of 9
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Store items disappear and/or are greyed out

I see 6826 and 6827 listings in the links you posted.

 

You stated you have 2 addresses.  Have you selected the USA address as your primary?  You would need to do that if the seller only ships to the USA, in order for you to see the listings.

disneyshopper
Volunteer Community Member

Message 5 of 9
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Store items disappear and/or are greyed out

Yes, my primary address is US. Today I can see listings! Yesterday I couldn't. It seems to be an intermittent problem. It has nothing to do with my address.
Message 6 of 9
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Store items disappear and/or are greyed out

Now I can't them anymore... 😞
Message 7 of 9
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Store items disappear and/or are greyed out

@extraspecials

 

Can you see the listings on ebay.com if you sign out of your account first?

Message 8 of 9
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Store items disappear and/or are greyed out

Nevermind...they're back!
Message 9 of 9
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