02-28-2021 03:57 PM
I sell a couple of things a year perhaps. I was selling a phone today, I'd had bids all week, guaranteed to sell. This evening the bids increased nicely. On ending, when I checked the status, it was listed as "unsold". Clicking the phone to view more detail showed "Sold | Relist" on the page! What is going on? I contacted Ebay and they admitted there was a technical issue and asserted the sold status to my phone and suggested I contacted my buyer to ask them to pay. Buyer just replied saying Ebay told them they did not win the auction so they bought another phone. Thanks eBay.
02-28-2021 04:08 PM
@3zs3zs wrote:I sell a couple of things a year perhaps. I was selling a phone today, I'd had bids all week, guaranteed to sell. This evening the bids increased nicely. On ending, when I checked the status, it was listed as "unsold". Clicking the phone to view more detail showed "Sold | Relist" on the page! What is going on? I contacted Ebay and they admitted there was a technical issue and asserted the sold status to my phone and suggested I contacted my buyer to ask them to pay. Buyer just replied saying Ebay told them they did not win the auction so they bought another phone. Thanks eBay.
Many sellers have been reporting all day today that this is a glitch. Hopefully it will be resolved quickly for everyone's sake....
02-28-2021 04:15 PM
This same exact problem occurred a couple years ago.....looks like the band aid fell off.