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Sold listings not showing on seller hub

In the app it will show my number of sold listings but when I try to go to the page it says I have no sold items. I have tried on the website on multiple devices/computers and it will not load my sold items and it says I have none. 

Message 1 of 7
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6 REPLIES 6

Sold listings not showing on seller hub

I have the same issue.  Does anyone know how to resolve this?

Message 2 of 7
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Sold listings not showing on seller hub

Just sold an item and checked to see if it would show in the sold listings and no luck. Will check after payment is given and update post

Message 3 of 7
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Sold listings not showing on seller hub

Payment received and when I went to open page it said no orders need to be shipped

Message 4 of 7
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Sold listings not showing on seller hub

Make sure you are signed in to the correct eBay account.

 

Try another browser or another link to view your sold items.

 

Seller Hub Overview:

https://www.ebay.com/sh/ovw

Direct links:

Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)

Alternate links

Selling Overview:

https://www.ebay.com/mys/overview

Alternate Sold:

https://www.ebay.com/mys/sold

Message 5 of 7
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Sold listings not showing on seller hub

The alternate link to the seller hub allowed me to see sold items but going to the seller hub the usual way still shows sold listings as unable to load. And the app is still showing no items sold.

Message 6 of 7
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Sold listings not showing on seller hub

Same issue with using a desktop.

Message 7 of 7
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