I have been struggling with my shopping cart for the past month ! I use my shopping cart to hold items that I want to purchase later because I have been unable to navigate to "my collections" after the last ebay software upgrade. I currently have an orange icon over my shopping cart that says 99+. I have spent numerous hours painstakingly deleting ONE ITEM AT A TIME to get the cart down to 59 items so that I can add new items. The next day or so, my cart reverts back to 99+ with older items in view and I have to go and search for the newer items I am ready to purchase. That is if I can remember all of them. LOST SALES ebay!!! Twice this month I have gone in to make a purchase and when I clicked on pay seller, I received a system error. EBAY, if the shopping cart doesn't work, you are losing final value fees on items that we cannot sell because your software program does not work. As an ebay seller, you are handicapping my sales performance with a shopping cart that doesn't work, and if it weren't so difficult to contact you regarding the problem, I would ask for a credit toward my monthly bill everytime I cannot make a purchase. As a compulsive buyer, (all of my ebay sales proceeds and then some go back into ebay purchases) there are other places to shop!!!! EBAY, you don't need a Business & Marketing degree to know that if your customer cannot close the deal, the sale is lost and the customer may be lost forever!!!! FIGURE IT OUT & FIX THE PROBLEM!!! As a buyer, please don't tell me I need to clear my web cache....I am 59 years old, and I am not computer savvy.. I will just shop at another online shop where the checkout process works!!! And, as a seller, if the problem doesn't get fixed soon, I will list all of my 400+ items on another site and end my relationship with EBAY altogether. I sell on ebay to help fund my compulsive ebay shopping habit. I shop online to relax and escape stress in my life. EBAY shopping is stressful!! DUH!!!
