09-02-2021 04:26 PM
Is anyone else having issues when choosing Priority Mail, calculated as a shipping option? For the last 3 days, when I select calculated Priority and try to list, I get an error message that the weight limit is over First class limits and it shows I chose first class, not Priority, but I chose Priority. I can list if I choose Padded flat rate or Free Priority or first class (if applicable) but not calculated Priority. Any suggestions?
09-03-2021 12:13 PM
Hello @lqwg59_9! I took a look at a few of your listings and they say calculated Priority Mail. Are you still experiencing this issue? If so, at what point do you get the error? Is it after updating the shipping info in the draft or when you try to have it go live to the site? Have you reviewed your shipping Business Policies to ensure those are all looking good (if you use them)?
09-18-2021 03:44 PM
sorry I haven't responded sooner, didn't see the message. Thank you for your response! I had to add another "policy"- Calculated Priority" and use it instead of the original Priority choice and its a work around. Every time I tried to list live it gave me an error of being above the first class weight limit, even though I didn't choose first class shipping. It was weird because I hadn't changed anything in my account settings. I thought about dropping my business settings because I can't see the cost of shipping now like I could when I started eBay.