Shipping changed on all 200+ items yesterday

[brettn]

All my items are free shipping USPS First Class. Yesterday they mysteriously changed to USPS Priority. Now shipping costs more than the total sale for all my items.  If I revise and change it back the listing does not update and still shows Priority.  Called support yesterday but no response from IT.

[kensgiftshop]

I checked a few listings and they all showed First Class.

[jameshen1]

Your items all show as free shipping to me, and when I click to learn more they say free standard shipping via USPS first class

[wastingtime101]

Where are you seeing the change @brettn? On the listings or on the page where you purchase shipping labels.

If it's the label page then you probably have to click a link and scroll to see more options. Also make sure the weight entered doesn't exceed First Class limits otherwise the option won't be available.

[brettn]

It may be nothing.  I was thrown off when I went to fulfill an order and it said the purchaser had selected Priority Shipping for $10.48 (on an item that sells for $5 w/free shipping), when I only offer USPS First Class.  I think that may be normal.  I was afraid that it was telling people in the South that I could deliver in 4 days, when it takes 7 to 8 days for USPS First Class to get there from my remote Northwest location, but perhaps on their browser it shows the longer time span.  But really, when I don't offer Priority why does it say the purchaser selected it?  Perhaps to encourage me to pay more for a shipping label than I need to? 

[lakefor94]

Check to see if you have weight entered in the listing. If it is a pound or over it would show as priority.

If it has, say, 10 ounces entered in the listing and they buy 2 of the item, it would show as priority because the total weight is 20 ounces.

eBay is not trying to trick you.

[wastingtime101]

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@brettn wrote:

 it said the purchaser had selected Priority Shipping for $10.48 (on an item that sells for $5 w/free shipping), when I only offer USPS First Class.  But really, when I don't offer Priority why does it say the purchaser selected it?  Perhaps to encourage me to pay more for a shipping label than I need to? 

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Ah, that explains it @brettn. That listing for screws offered free "economy" shipping with no service (first class or otherwise) specified. When no service is specified, the label page generally defaults to priority.

[brettn]

Actually I switched it too economy shipping after this happened because it seemed like the listing wasn't getting updated when I revised it. So I changed it a couple of times, the last time was to economy.