07-11-2018 08:04 AM
On and off for months now this has been happening. When I print a just one label, certain areas of the label print faded which makes me think I need to change my printer ink. When I print using the multiple label center, all of my labels print as they should with no faded areas. The only fix I have for this is to use paypal for when I just need to make one label.
Attached is what the bad print looks like, minus the blurred personal information. You can see the areas to the left that don't print correctly, while the areas to the right print fine. This gets worse with domestic labels.
07-11-2018 12:11 PM
eBay's rendering engine is dithering. Eternal thanks to my lucky stars I haven't had that happen, yet, but I "print" (save) all labels to PDF then print the PDF, in case that's a clue...
Gotta be that eBay needs to know about your printer, and either what your browser and/or OS and/or printer driver are returning confuses eBay, or eBay renderer is broke.
07-11-2018 12:14 PM
PS- Try re-printing the label to PDF or to another printer and see what happens. Otherwise, since the rendered label is on eBay, call support and ask them to take a look at it.
07-11-2018 12:21 PM
Currently running Mac OS Sierra 10.12.6 and Google Chrome. I get the same results when using Safari.
my printer is a Canon MG 3620
Thanks for the reply.
07-11-2018 12:22 PM
I try to do this and the PDF prints out the same way.
Thanks for the reply.
07-11-2018 05:42 PM
Gotta be happening on eBay then. What eBay support should be able to do is print your label and see for themselves that it's dithered. After that...??? Yet another thing eBay will have to fix.