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Shipping Calculator is not transferring options to invoice

I sent out invoices last weekend; I clicked on the shipping calculator, entered the pertinent information, it took me to a page where I could select the options, which I did.  Then the only option after picking the options was to click on "close".  It used to be that it would transfer all the shipping options and amounts to the invoice and now it is not doing this.   I had to enter everything manually.  This is a real hassle.  Please advise how I can correct this.  Also is there a way to enter my zip code in the shipping calculator so I don't have to enter it each time?  It took me two to three times longer to send out invoices than it used to when it was working correctly.  Any help will be appreciated.  Thank you!

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Shipping Calculator is not transferring options to invoice

Is it possible to get a response from tech support on the issue I am having on invoicing/shipping as stated above?

 

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