Server Failure Message When Listing
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03-26-2024 07:01 PM
Trying to send drafts live and am getting server failure messages. I am including snapshots of the errors.
Re: Server Failure Message When Listing
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03-26-2024 08:04 PM
The same thing is happening to me...
Re: Server Failure Message When Listing
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03-26-2024 09:31 PM
it has been over 4 hours since I have been able to list. About 5pm I had 5 listings done. But when I submitted them only 2 went through and it has been a server error ever since.
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03-27-2024 03:41 AM
Still getting the server error this morning
Re: Server Failure Message When Listing
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03-27-2024 07:52 AM
Same error message for me.
Re: Server Failure Message When Listing
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03-27-2024 08:11 AM
I just spoke with an eBay agent and they are seeing the same errors on their side as they tried to help. The agent escalated the issue to IT as it seems to be a server error on ebay's side. I have tried clearing browser history, cache as well as use another browser. None of this fixed the issue.
The agent said that they will work on it and to try again later in the day.
It's not the answer I was hoping for...but it is what it is.
Re: Server Failure Message When Listing
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03-27-2024 02:07 PM
I haven’t been able to list since yesterday. Luckily I had 47 scheduled listings go live today, but I am unable to do anymore drafts or listing.
I took the day off and went for a nice long walk.
Re: Server Failure Message When Listing
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03-27-2024 02:14 PM
I decided to try listing on another computer, after I reset our internet, still the same helpless message.
A walk does sound nice.
Re: Server Failure Message When Listing
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03-27-2024 03:17 PM
Same problem for me. Seems to be tied into making drafts go live -- which is what I depend on for expediting listings. ebay said they are looking into it. Think of how much money they also lose as it's probably affecting more than the 8 of us....
Re: Server Failure Message When Listing
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03-28-2024 04:25 AM
Listing tool is still down for me. This is Day 3. Has eBay publicly acknowledged this issue yet? What is the timeframe for the fix?
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03-28-2024 04:49 AM
@wilsonharborsales wrote:Listing tool is still down for me. This is Day 3. Has eBay publicly acknowledged this issue yet? What is the timeframe for the fix?
@wilsonharborsales per devon@ebay the product team is aware but no timeline for a fix has been given.
Re: Server Failure Message When Listing
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03-28-2024 04:58 AM
Thank you Liz for covering this! 🙏🙏🙏
