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Seller Hub on Active Listings Page - problems

Multiple items on the Active listing page aren't working for several of us

 

1) Nothing in the "Quick Filters is working for me

2) Most of the "Search" items are working, but the "Categories" drop down isn't.

3) I can reach "Send Offers - eligible" from the "Overview" page not the Quick Filters, but then the send offers link isn't functional.

Clicking does nothing in all of this.

 

I am using Chrome on Win 10

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 1 of 8
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Seller Hub on Active Listings Page - problems


@eastlaneave wrote:

Multiple items on the Active listing page aren't working for several of us

 

1) Nothing in the "Quick Filters is working for me

2) Most of the "Search" items are working, but the "Categories" drop down isn't.

3) I can reach "Send Offers - eligible" from the "Overview" page not the Quick Filters, but then the send offers link isn't functional.

Clicking does nothing in all of this.

 

I am using Chrome on Win 10


Hey @eastlaneave! Thank you for reporting this and I have passed this along to the Product team. Also if you are using the desktop version, the Product team ask if you can also report the issue by using the "?" that is on the bottom right of the page. 

Devon,
eBay
Message 2 of 8
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Seller Hub on Active Listings Page - problems

devon@ebay  I will report using the  ?, too.

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 3 of 8
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Seller Hub on Active Listings Page - problems

reported as requested... and they sent confirmation of receipt.  My problem was the "Manage Active Listings" for "Send offers - eligible"... though others aren't working either.

Message 4 of 8
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Seller Hub on Active Listings Page - problems

Affecting me as well.  On Android tablet using Brave browser.  Its not platform specific.  Its a sitewide problem(s). 

 

Also this may be tied into my earlier issue of having the send offers problem from this page, where you send an offer but the item doesn't remove from the list, it still remains after sending the offer.  Now I can't send any offers at all on any items in the list.

Message 5 of 8
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Seller Hub on Active Listings Page - problems

Try sending offers from the My eBay Selling page instead:

 

https://www.ebay.com/help/selling/listings/adding-best-offer-listing-using-reply-offer?id=4144#secti...

 

Apparently there are issues with the Seller Hub Active Listings page.

Message 6 of 8
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Seller Hub on Active Listings Page - problems

@eburtonlab   Thanks - the offers worked from "my ebay" !! 
https://www.ebay.com/mys/overview


EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 7 of 8
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Seller Hub on Active Listings Page - problems

Everythings seems to be working now

EastLaneAve  •  Volunteer Community Mentor
eBay member 27 years

Message 8 of 8
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