Save Label gone from App

[thapitts]

The save label option is gone from the app the last week.  I know I can use the desktop version but it defeats the convenience of wireless printing.  Anyone else having this issue?  Another helpful update from eBay!

[eburtonlab]

Can you use a mobile browser in either mobile, classic or desktop mode?

You can report app issues by shaking your device while the app is active.

[wastingtime101]

Hi @thapitts - I suggest joining this discussion:

https://community.ebay.com/t5/Mobile-Apps/Saving-USPS-label/m-p/35107984#M53163

Others are saying it now takes 4+ clicks to perform this function. I don't know if it's a bug or a design change, but info on reporting is posted in that thread (and also provided by eburtonlab above).

These are the steps someone posted on Reddit:

"The extra step of having to back out, click manage shipment, click the 3 dots, then click save label versus it being right there after you buy..."

[devon@ebay]

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@thapitts wrote:

The save label option is gone from the app the last week.  I know I can use the desktop version but it defeats the convenience of wireless printing.  Anyone else having this issue?  Another helpful update from eBay!

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Hey @thapitts! Thank you for reporting this issue. The Product team wanted to reach out and let you know that the issue has been resolved and working as intended now.  

[kensgiftshop]

Can you print the label as a PDF and save it that way?