09-11-2019 07:04 PM
Today I sold 5 items to one buyer in PA. When I sent the invoice I could see the tax row. Now I can not. The buyer was furious and sent nasty emails saying I was cheating her. When I look at View Record - the tax row is blank but the total included a tax amount (which is incorrect). I can recreate the issue but re-issuing the invoice and saving s screen shot of same. I called ebay and they said the buyer had to call ebay to get explanation of how the tax works. I kept telling them to show me how to see the invoice with the tax amount and they could not do so. They promised to escalate the issue (which means absolutely nothing as I have learned from the past). This is going to be a very serious issue for all of us sellers soon if not fixed.
10-15-2019 06:32 AM
I agree with you Ebay has several issues right now the biggest is the sales tax BUG. things are not right again tried everything in forms to see sales tax. They don't get it we need that info for our records as sellers. I'm setting all my items that I have listed at break even price and not listing anymore until they fix the TECHNICAL BIG PAIN BUGS that make it so frustrating.