Returns

[tebpt1]

I purchased a power steering pump (item #:  116809251756) on 11/3/2025.  It was delivered just recently.  I need to return it.  It is unopened and in the original shipping package the item was received in.   However, when I go to my account to initiate  a return, the item is not listed in my prev purchases and also when I click on the email that I received  upon the item getting delivered, it says "something went wrong, please try again later.  Reload"  but nothing has changed when I make additional attempts.  I need assistance because the item is NOT in my purchase history so therefore I am unable to select "return this item" because the item is not listed.  I need assist as soon as possible.  This simple return is taking up too much time. 

[eastlaneave]

@tebpt1 

Try logging out of your email account and clicking the link your email again.

It sounds like you bought the item as a 'guest'