Comics-scifi_collectibles Volunteer Community Mentor
Are you using this listing tool, it's not glitchy usually like the other ones.
Use the advanced listing tool. When you click on the sell tab, upper right hand corner on a pc, you should see a "use advanced listing tool" option OR it may also say "use form with more choices" .
Other than that this is all I got.
To create a return policy:
In the Add other details section of the listing form, select Returns Accepted or No returns accepted from the Return policy drop-down menu. If you don't see a drop-down menu, click the Change your return policy link, and then select Returns Accepted or No returns accepted.
If you accept returns:
Select the number of days a buyer has to notify you that they want to return an item
Specify the type of refund you'll give, or whether you offer a replacement or exchange
Specify who will pay for return shipping.
Specify a restocking fee, if any
If these suggestions do not help and no one has a better idea then you'll have to contact ebay CS.
- You will need to contact customer service for help with this problem:
There are two ways to contact customer service, if you are outside the USA you will need to use the social media contact. All other users can use either contact method.
Here is a link to the phone tree, select the options that closest match your problem.
If none match select Account Billing and Invoices Questions about an Invoice:
https://ocsnext.ebay.com/ocs/cuhome?from_ocs=1
Scroll down and click on the call us button for a one time use code. The best time to call is 5am pacific time when they open before they get busy.
OR
You can contact ebay on social media. Do not give any personal information until an eBay employee contacts you offline:
https://twitter.com/askebay
https://www.facebook.com/eBay/
