Reporting a feature bug issue
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‎10-30-2024 08:08 PM
Looked everywhere... there isn't a contact to report a bug...
Bug Issue in Messages:
When replying to a customer in the normal 'messages inbox', the 'attach a file' feature is not working. Attempted 3x, looked like it went just fine, checked sent... no attachment. I went directly to the buyer's page, hit contact, associated the product, attached files and sent, checked 'sent' folder... worked perfectly as it should have when replying to a message in my inbox.
Cheers... Eric
Reporting a feature bug issue
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‎10-31-2024 06:00 AM
If you are using a desktop browser, use the "Tell us what you think" link on the message inbox page, or try this link to provide feedback to page developers:
https://connect.ebay.com/srv/survey/a/m2m.mmi
Reporting a feature bug issue
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‎10-31-2024 09:05 AM
Thank you, yes, I saw that as well. That link is for a survey. I actually did post my findings there, but I am not sure if it would even be read, or by whom. You would think that they would have some sort of a 'webmaster feedback' link. Cheers... Eric
Reporting a feature bug issue
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‎10-31-2024 09:27 AM
You are most welcome. In the past, folks that work for eBay and post on the community have indicated that those "Tell us what you think" and "comment"/"feedback"/"?" link surveys and comments are seen by the page developers that are responsible for those page features.
