Reasonable Explanation for "Ship by" Dates Being Different Than Policy?

[spendingcents26150]

This has happened consistently. Usually I do labels in bulk and don't see this screen but with every one off label, I get this screen. I forget about it because I don't see it often, therefore I forget to ask this question.

Why is this happening? I haven't had a 2 day ship window for 2 years, so this must something else. 
I hope others don't confuse that and ship later. 

[wastingtime101 · Accepted solution]

It's a known error. Ignore what's shown on the label confirmation page and go by the date shown on the order details page.

Also @spendingcents26150 , click the ? icon on the bottom right of the page then select the report a tech issue link. Explain the problem - actually you can copy/paste below text if it makes it easier, just plug in the item number at the end.

The label confirmation page shows the wrong ship by date. The order details page shows the correct ship by date. Please see a screenshot here of the label confirmation page with the wrong date:

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Reasonable-Explanation-for-quot-Ship-by-q...

Screenshot is from item # [insert here]

The more people reporting this, the more attention it will get by eBay and maybe they will actually fix it. I'd hate to see sellers following the wrong date and end up with late shipments.

[spendingcents26150]

Thanks. I would have never went against my policy of 1 day ship but it made me wonder if others would. I was trying to wrap my head around an explanation other than a glitch but alas I guess there wasn't one.

[wastingtime101]

This was fixed a couple days ago @spendingcents26150 .