10-16-2021 11:49 PM
The first notice I had that I'd won an auction was an email asking for payment, yet the item is not listed on my unpaid items list and there is no link to make payment. I contacted the seller and asked for an invoice, and they were not able to generate one. Not good for business. I was intending to purchase other items and now I'm worried that this will cause a bigger problem, so I'm not buying until it's resolved. Anyone else experience this? How did you fix it?
10-17-2021 07:51 AM
If you are still experiencing a problem, try navigating to the item listing and see if there is a "pay now" link shown at the top of the page.
Once in a while when an auction ends there is a delay before the item appears in the purchase history; eventually you should be able to pay, or the seller should be able to send an invoice with a payment link.
10-17-2021 08:45 AM
If eBay pulled the listing because they suspected it was a scam, I am pretty sure you will not see it in your purchase history. I have yet to buy on eBay, where the pay now did not show up right after the closing. If you still use My Ebay, what is shown in the items viewed drop-down? If it is viewable there, what can you see when you open that listing? Other thing, could you have been snipped in the last second and really didn't win it? I have had that happen with slower system, the timer ran down, but my computer was not fast enough to see the last winning bid.