Purchase history not showing, more then 7 pages back

[imicovic]

Dear eBay community,
I am running into a technical problem with Purchase History, or Purchases in the Order section, as I pick 2022 year purchases, it displays about 7 pages of orders max, the rest of pages of orders are not showing or pages like 8,9,10 are not available to be picked even dough I know I have more orders from the past but less then 3 years old.

I have tried Chrome and Opera and both have the same problem.
I have only one account and no guest account .
I have deleted all cookies and web history and have tried logging back in and repeating but the problem remains. - with these two browsers

Has anyone found a solution for this problem ?

[wastingtime101 · Accepted solution]

I'm not sure if this will work, but can you pull the URL from your browser window and see if it has a page number? If it does then you can manually change that number as a temporary solution.

There should be part of the URL that says: page=2

so you could change that 2 to an 8

There was a tech issue last year where chunks of order history were missing. I'm not sure if that was ever fixed, but if eburtonlab comes around they might know.

[eburtonlab]

There is currently a bug with the Purchase History page or the orders section of the summary page, where the arrow to reach additional pages of results points back to page two, and the page number seems to indicate page one regardless of what page you are actually on.

You can still reach other pages by selecting the page number directly.  Check the dates of the transactions that are shown to verify you are viewing the correct page.

[imicovic]

Just to add, it works, if you change the page number in the URL link it gives you the new requested page.
Thank you,