12-09-2021 01:05 PM
A week ago Webinterpret called and offered a free month of expanded service to LIST my 23000 items in various countries not included in their free program. The representative walked me through this and I was all set up. Two days ago I noticed thousands of listings from Webinterpret had ended and are clogging my unsold mailbox - literally 8000 listings ended and are in my unsold mailbox. This is a problem as I daily end a few items to add new details or photos or a new price and I need to be able to quickly find these. With these thousands of items filling my mailbox it's really difficult to find those few listings. Bulk erasing 200 of the ended Webinterpret listings at a time requires scrolling down to make sure there's no US listings that I don't want to eliminate. I can't call Webinterpret and Ebay doesn't know what's going on. Anyone else having this problem?
12-14-2021 07:43 PM
@bleknervin wrote:
A week ago Webinterpret called and offered a free month of expanded service to LIST my 23000 items in various countries not included in their free program. The representative walked me through this and I was all set up. Two days ago I noticed thousands of listings from Webinterpret had ended and are clogging my unsold mailbox - literally 8000 listings ended and are in my unsold mailbox. This is a problem as I daily end a few items to add new details or photos or a new price and I need to be able to quickly find these. With these thousands of items filling my mailbox it's really difficult to find those few listings. Bulk erasing 200 of the ended Webinterpret listings at a time requires scrolling down to make sure there's no US listings that I don't want to eliminate. I can't call Webinterpret and Ebay doesn't know what's going on. Anyone else having this problem?
Hi @bleknervin,
So sorry to hear about the difficulties with your ended listings. Webinterpret can be reached directly at this link: https://www.webinterpret.com/us/contact/
Make sure to click on "Support" to see all of the available contact options based on your plan.
I've also let them know about your case, so they should be reaching out to you shortly!
Best,
Webinterpret/eBay Support