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Problem with ebay site with password log in to edit store

After reading everyone's posts about password log in issues, I realize it must be a site issue. 

 

I am unable to log in to edit my store.  I click on "Manage My Store" then click on "Edit Store". ebay asks for a password. I enter the password and ebay just keeps asking me for a password.

My password works everywhere except when I try to edit my store.

Message 1 of 13
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12 REPLIES 12

Problem with ebay site with password log in to edit store

Others have been having problems lately managing stores. See here:

 

https://community.ebay.com/t5/Technical-Issues/Is-anyone-able-to-change-their-store-banner/m-p/31540...

 

Message 2 of 13
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Problem with ebay site with password log in to edit store

ME TOO ALL DAY. 

Message 3 of 13
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Problem with ebay site with password log in to edit store


@lmc_auctions wrote:

After reading everyone's posts about password log in issues, I realize it must be a site issue. 

 

I am unable to log in to edit my store.  I click on "Manage My Store" then click on "Edit Store". ebay asks for a password. I enter the password and ebay just keeps asking me for a password.

My password works everywhere except when I try to edit my store.


I'm having same issue.  I'm glad I'm not alone....I guess?

Message 4 of 13
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Problem with ebay site with password log in to edit store

Same thing happened to me. I called them this morning and they said there wasn't anything wrong, so they "refreshed" my store. I still cannot make any changes and the password login is a terrible loop. 

Message 5 of 13
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Problem with ebay site with password log in to edit store

So. Has anyone been able to fix this because I can't log in either?

Message 6 of 13
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Problem with ebay site with password log in to edit store

Hey guys. I've been having this problem also for a couple of days. Ebay CS says they're aware of it being an issue but gave no answers. So as the software developer that I am I couldn't let it go. I started digging into it myself. For me it turns out that when I click to "Edit Store" it sends me to http://storefront.ebay.com/psn/edit instead of https://storefront.ebay.com/psn/edit. They've left off the S in httpS.

 

So make sure you're logged in and manually type the above URL or copy/paste. Hope this helps someone!

 

 

 

Message 7 of 13
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Problem with ebay site with password log in to edit store

When I click on "edit store" button it takes me to the sign in page and it begins with this "https://signin.ebay.com/"

 

So I have the "s" in https  or are you talking about a different page?

Message 8 of 13
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Problem with ebay site with password log in to edit store

Same here.....wanted to use my quarterly coupon to buy some shipping supplies - login/password loop.

Message 9 of 13
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Problem with ebay site with password log in to edit store

You are GREAT!
Thanks to you, the problem has been solved.
Thank you very much.

Message 10 of 13
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Problem with ebay site with password log in to edit store

The fact they don't even acknowledge or communicate these issues or timeline to resolve, just zero communication, is so insulting.

Message 11 of 13
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Problem with ebay site with password log in to edit store

Workaround. Open a Private Tab/Browser. Works for me that way.

Message 12 of 13
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Problem with ebay site with password log in to edit store

Having the same issue. Problem for me is this should work without any type of work around. Ebay needs to fix this ASAP!!!

Message 13 of 13
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