10-26-2020 10:06 AM
We sell mostly books. We like to take several photos of these books. The problem is that when ebay uploads the pics they are usually the wrong orientation (no matter how they are in our file). It is time consuming to go through every one and flip them.
I think what happens is the ebay bots often determine straight lines incorrectly. Say we take a photo of one page, ebay seems to determine the longest edge to be the horizontal view rather than what it is (the vertical).
Anyone know if there's a fix for or a simple way around this?
10-26-2020 10:10 AM
Do you not edit your photos before you upload? I have to because I'm a lousy photographer. I just rotate mine if necessary and try to crop them all square (sometimes that doesn't work and they have to be rectangular). My pics aren't great, but at least they all upload to Ebay in the right direction lol
10-26-2020 11:39 AM
Iart,
SST's input is consistent with my experience. I've never had eBay rotate a photo. They are always the same as I submit them.
On a somewhat related matter, look closely at how eBay handles the first picture, the one that shows in the search results. If the output is set to "list" (rather than side by side) you will see that eBay uses a fixed width for the photo. In other words, it will enlarge a narrow photo to the fixed width. This has the added benefit for the seller that this also enlarges the height, making your listing more prominent. [Of course, since you do books, your first photo is probably already narrow.]
Mike
10-26-2020 12:09 PM
Don't usually edit before uploading. We take lots of photos and delete anything that looks off. No cropping though sometimes I'll orient them correctly so I can read them (better solution than standing on my head). But no matter if I correct the orientation, or not, eBay uploads them the way they want to.
It would probably take us more time to edit the photos than to re-orient them when listing.
10-26-2020 03:23 PM
If you view your photos and correct the orientation ebay will revert back to the original orientation when you upload the photos.
You need to go into edit, correct the orientation and save changes. Then ebay will upload with the corrected orientation.
10-27-2020 09:09 AM
@aster32 wrote:If you view your photos and correct the orientation ebay will revert back to the original orientation when you upload the photos.
You need to go into edit, correct the orientation and save changes. Then ebay will upload with the corrected orientation.
My experience is likewise. eBay does not recognize some syntax of rotation or orientation commands when the image is uploaded. You can correct the orientation after uploading by using the Rotation and Save commands in the image handler when working on your listing. (Yes, it's a pain in the neck to have to do that every time.)
If uploading images to an eBay message, you don't get an edit step that will enable you to correct the rotation before sending, so if an image uploads sideways to your message, it's stuck that way. A workaround to fix that is to open the image in Windows Paint utility, then do a Save As operation to save the image under a different name, and upload that one instead. The Save As command forces Paint to write out its own fresh copy of the image, and eBay does recognize the image orientation commands used by Paint.