@eburtonlab wrote:
@gt-pilot
If you are running into problems when checking out -- specifically, getting a spinning ring icon immediately after signing in to PayPal -- see this thread for some possible things to try:
https://community.ebay.com/t5/Technical-Issues/Ebay-Checkout-Issue-not-Connecting-to-Paypal-Undefine...
Many users experiencing that problem have better results when switching to another browser, or temporarily disabling ad blocking and cross-site tracker blocking on eBay and PayPal, or else using a mobile browser or the eBay app to checkout.
Hi everyone, I just wanted to confirm that we are investigating this issue now and I have added all of the impacted users from this thread to our report. I don't have an estimated time for a fix at the moment, but will touch base if I need more info from anyone. In the meantime, make sure there is nothing wrong with your PayPal account (address, card on file, etc.) and that you PayPal login info is up to date. Try logging in to the regular PayPal site with the same account information to double check, and to ensure there is no account issue on PayPal's end that could be interfering with payment. Lastly, clear your browsing history/cache/cookies and attempt payment again. Some members may find checkout is successful when using a different browser, by trying to check out on a desktop or the mobile version of the site (whichever you were not using originally), or by logging into eBay.ca and completing checkout there. Be aware if you buy the item on eBay.ca, any potential issues with your purchase would be addressed on eBay.ca going forward.
