05-21-2025 06:15 PM
For several days now, once every few times I click the link to an eBay listing I get the brief "Pardon our interruption" popup verifying the connection & making sure I'm not a bot. This is in addition to the continued CAPTCHA's that I have been dealing with since LATE SEPT. 2024!!! Have contacted eBay support 2-3 times, they claim they have been well aware if this issue & supposedly a "fix" was rolled out in Jan. 2025. Guess what, I'm still getting the CAPTCHA crap every single day. I've been on eBay for almost 20 years, this is ridiculous. I've tried clearing my cookies again & again, disabling ad-block software, trying 3 different browsers (Edge, Chrome & DuckDuckGo) & am experiencing the same issues with each one. There is absolutely nothing wrong with my computer, as I'm having zero issues with any other website. If anyone has suggestions, I gladly welcome them!
05-21-2025 06:43 PM
Are you using a VPN, hotspot or Starlink network connection?
Make sure your browser is up-to-date and has JavaScript enabled (and not blocked):
https://www.whatismybrowser.com/
In some cases, if you are using a bad link and getting stuck in a redirection loop, you can get that error message.
If the problem happens when trying to sign in, see if you can use a different link to sign in.
https://signin.ebay.com/ws/eBayISAPI.dll
If you are using a mobile browser, try changing to a different browser mode: mobile, classic or desktop. Sometimes one page may not render properly in mobile or classic mode, and that may cause a redirection to a different mode, but the page may redirect back to the first page in a loop. Try a desktop browser or a mobile browser in desktop mode.
Or try signing in to your usual account using the eBay app. If you are getting that error when using the app it means that eBay does not recognize your default browser; try changing your default browser to the latest version of Chrome or Firefox.
05-21-2025 06:48 PM
I'm not using VPN, hotspot, or Starlink. My browser is up-to-date & JavaScript is enabled. I'm not using the app or a mobile browser either, but thanks for the tips.
05-21-2025 09:09 PM
Any difference if you try a private or incognito browser window? Or if you disable browser add-ons?
05-22-2025 07:16 PM
No, I have tried both options with no difference.
05-22-2025 07:34 PM
please, ebay, find a solution!
05-22-2025 07:40 PM