08-09-2023 03:06 PM
CAN'T SEE MY PROMOTED LISTINGS. BRINGS ME TO A PAGE THAT SAYS CREATE YOUR FIRST CAMPAIGN. WELL IF I DON'T HAVE ANY PROMOTED LISTINGS ON RIGHT NOW, I SHOULDN'T BE GETTING CHARGED A PROMOTED LISTING FEE THEN.
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08-09-2023 03:31 PM
@a_dame_and_her_pets_collectibles eBay has messed up the link in Seller Hub Overview under Selling Tools - if you click the link in that module that says Promoted Listings, it now takes you to the PL Welcome page, as you've discovered.
https://pls.ebay.com/plsweb/plwelcome
Hopefully they'll fix it soon, but in the meantime, if you want to access your currently running campaigns, the Advertising Dashboard under the Marketing tab at the top of the page should still get you there.
08-09-2023 03:13 PM - edited 08-09-2023 03:15 PM
@a_dame_and_her_pets_collectibles wrote:CAN'T SEE MY PROMOTED LISTINGS. BRINGS ME TO A PAGE THAT SAYS CREATE YOUR FIRST CAMPAIGN. WELL IF I DON'T HAVE ANY PROMOTED LISTINGS ON RIGHT NOW, I SHOULDN'T BE GETTING CHARGED A PROMOTED LISTING FEE THEN.
If you had promoted Listings at anytime within 30 days and you had watchers or buyers clicked on them you will be charged the promoted listing fee even though you stopped promoting.
08-09-2023 03:31 PM
@a_dame_and_her_pets_collectibles eBay has messed up the link in Seller Hub Overview under Selling Tools - if you click the link in that module that says Promoted Listings, it now takes you to the PL Welcome page, as you've discovered.
https://pls.ebay.com/plsweb/plwelcome
Hopefully they'll fix it soon, but in the meantime, if you want to access your currently running campaigns, the Advertising Dashboard under the Marketing tab at the top of the page should still get you there.
08-09-2023 03:44 PM
I have a bunch of promoted listings on right now. They just messed up another link apparently.
08-09-2023 03:46 PM
Yes that did work thanks. Just more of a pain to get there.