01-18-2023 05:33 AM
On the purchase History/Orders list, at the bottom there is a selector/indicator 1 through 7. Click a number to go to that page of orders. And it normally underlines the number of the currently displayed page.
In recent months I have made a LOT of ebay purchases. About a week ago I noticed the page indicator had broken and now always indicates "page 1" no matter what page I am actually viewing. The click to go to page n still works, but it always says 'this is page 1.'
This is actually page 2
In screen shot above the indicator says page 1, but it is actually page 2. Same with any page - it always says page 1.
I initially assumed this was another 'my browser is old, ebay new code broke it', but no - on trying with an up to date PC it is broken the same. Seems it's perhaps my large number of orders breaking the code?
Anyway, it makes keeping track of orders and finding items to feedback after arrival, extremely difficult. So many orders the usual feedback list is also unworkable. Not broken, just too long. I'm in Australia, use a US reshipper so have a long feedback queue due to shipping delay.
Can someone please look into this?
Also perhaps, please add "give feedback" button on items in 'search orders' results.
Another suggestion: display the Orders list page goto/indicator at the top of each page as well as the bottom.
01-18-2023 08:24 AM
Hey @guy_d. There is a current bug with purchase history. You can read more here.
"Also perhaps, please add "give feedback" button on items in 'search orders' results."
There's a 'tell us what you think' link on the top right of this page:
https://www.ebay.com/mye/myebay/purchase
You can submit feedback there regarding search results and adding page indicators to the top.
Hey devon@ebay - can you see if there's an open ticket on this that you can add to the pinned thread on this board so it's easier for buyers to report with CS?
01-18-2023 08:49 AM
@wastingtime101 wrote:
Hey @guy_d. There is a current bug with purchase history. You can read more here.
"Also perhaps, please add "give feedback" button on items in 'search orders' results."
There's a 'tell us what you think' link on the top right of this page:
https://www.ebay.com/mye/myebay/purchase
You can submit feedback there regarding search results and adding page indicators to the top.
Hey devon@ebay - can you see if there's an open ticket on this that you can add to the pinned thread on this board so it's easier for buyers to report with CS?
Hey @wastingtime101! It looks like there has been a similar issue reported for the purchase history page and has a sitewide ticket open for it. Members can reach out to customer support and have their account added to the ticket. Just let them know that you are running into ALERT 14407.
01-18-2023 08:57 AM
>There is a current bug with purchase history. You can read more here.
That appears to be a _different_ bug with the page number display. But both bugs have the common factor of appearing when there's a high number of recent purchases.
Anyway here's another example of the one I encounter. Note the "page=5" in the URL, but the page status still indicates page 1.
>There's a 'tell us what you think' link on the top right of this page:
>https://www.ebay.com/mye/myebay/purchase
Did that. Forgive me if I suspect no one reads those suggestions. Thought I'd mention it here too.
01-18-2023 09:24 AM
It's a multi-faceted bug @guy_d. The second reply to the other thread discussed the page indicators.
Those feedback submissions are read by the developers so it's a good place to submit direct feedback.
But you can also contact CS per Devon's above advice, just let them know you're running into ALERT 14407 and it will expedite the reporting process.
Thanks for posting here! It's helpful to keep track of these issues so we can help others that come here with the same problem.