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Order Details Printing Layout Problem

I have this printing issue for about a couple of weeks now. It only printed as landscape  not portrait and it did not give me a layout option in the printer box. 

Firstly I thought it was my printer. I re-checked, reset, called Epson Tech Support... did not work. After went through all the troubleshoots Epson told me it was eBay site not my printer.  

I called eBay on 11/18/21. eBay customer service said she report the problem with Tech support, it would resolve in 4 to 5 days. I called back on 11/22/21 with the same printing issue, this time eBay customer service said eBay recognized that was a global issue and they would try to fix it but she did not give me any time frame. Today is 11/23 and obvious that I still have the same printing problem, could not print my details order in portrait. 

Contacting eBay was another issue, I read some posts in here and I felt the same way. I don't think they understand and value their customers.

I have been ordering on Amazon for the last few weeks now. I love Amazon's professionalism and with my Amazon Prime membership that I paid yearly I enjoy all the benefits of it. 

 

 

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Order Details Printing Layout Problem


@pagercell14341 wrote:

I have this printing issue for about a couple of weeks now. It only printed as landscape  not portrait and it did not give me a layout option in the printer box. 


Can you post a screenshot of the print pop-up?

 

What browser are you using @pagercell14341 and have you tried a different browser?

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Order Details Printing Layout Problem

Workaround is to select Printer Friendly and use "CTRL P", or select "Print Using System Dialog".  This works in Firefox, but may not in other browsers.

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