Nothing but tech issue today. The system is only as good as it's weakest programmer.

[larrys.basement]

I edited 9+ business shipping policies today and 7 are still in process.  This has been for hours.  Customer support was no help, but said it's being escalated.

Called customer support about a notice I'm seeing about an outstanding item not received calm.  This was because a serious PO error.  Item has long since been delivered and buyer gave a raving + review.  But as I drill down into the claim, the system says it was delivered but no claim exist.  I contacted customer support who first puts my funds on hold. And then closes the claim, while also deleting the feedback.

[elizabeth@ebay]

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@larrys.basement wrote:

I edited 9+ business shipping policies today and 7 are still in process.  This has been for hours.  Customer support was no help, but said it's being escalated.

Called customer support about a notice I'm seeing about an outstanding item not received calm.  This was because a serious PO error.  Item has long since been delivered and buyer gave a raving + review.  But as I drill down into the claim, the system says it was delivered but no claim exist.  I contacted customer support who first puts my funds on hold. And then closes the claim, while also deleting the feedback.

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Thanks for sharing this @larrys.basement. The product team is looking into this. 

[larrys.basement]

Four days and very little has been done.  Update to shipping business policies still in process. No reinstatement of positive feedback...  I guess eBay just doesn't care.